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The Printed Paper Has Smudge Marks (The Fixing Roller Is Dirty)

Last Updated : 10-Jan-2012
Issue Number : 8200469300

Issue

The printed paper has smudge marks.(The fixing roller is dirty.)

The printed paper has smudge marks.(The fixing roller is dirty.)

Cause and Solution

The fixing roller inside the printer is dirty.

Clean the fixing roller. [Cleaning the Inside of the Printer]

IMPORTANT

Cleaning the fixing roller

The cleaning process takes approximately 50 seconds to complete.
The cleaning process cannot be canceled.

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