News & Press Release
Canon India launches Business Imaging Solutions (BIS) Lounge in Kolkata; strengthens its presence in East market
21 Nov 2019 — Kolkata, November 15th, 2019: Reinforcing its motto of ‘Business Can Be Simple’, Canon India, one of the leading digital imaging company, announced the launch of its new ‘Business Imaging Solutions’ (BIS) lounge in Kolkata. Inaugurated in association with Canon Authorized Partner M/S Bachawat Mercantiles Pvt Ltd, the lounge is located at 1/1A, Biplabi Anukul Chandra Street, Electronic Centre, 1st Floor, D-11/3, Kolkata and will serve as a one stop destination for all office imaging requirements of organizations – big or small - in the region. This is the third BIS lounge in West Bengal, the other two being in Siliguri and Alipurduar. Additionally, the company also has BIS lounges across other parts of the country –two in Delhi and one each in Chennai, Raipur, Ahmedabad, Bangalore and Nashik. The first BIS Lounge was set up in 2017 in Darya Ganj, New Delhi and the imaging leader is looking at expanding to 15 BIS Lounges this year. With 32 authorized Sales and Service partners spread across the region, the east market has been registering a double digit growth from the last couple of years. With the launch of the BIS lounge in Kolkata, the company is expecting a double digit growth from the East market this year as well. The company is focused on delivering a complete 360-degree input to output solution portfolio across segments including SMEs, large enterprises and government. Commenting on the launch of the new BIS Lounge, Mr. K. Bhaskhar, Vice President, Business Imaging Solutions (BIS), Canon India, said, “Being the capital of West Bengal, Kolkata serves as the key hub for all business, commercial and financial activities in Eastern part of India, thereby holding immense importance for Canon India. With the growing number of Small & Medium Businesses, the ‘City of Joy’ has become one of the fastest growing cities in the country. In line with this development, we intend to leverage the huge business potential in the Jobber and Government segments with a special focus on the SMEs in the IT sector. We are hopeful that our diverse product portfolio will help businesses in the city to achieve higher efficiency by enabling automation of tasks.” He further added “Our legacy of offering secure and simple business solutions to our consumers is a testimony to the fact that our leadership position in this space is due to our innovative product line-up. To further fortify our relationship with consumers in-line with our motto of ‘Business Can Be Simple’, our endeavour is to provide solutions, both hardware and software, that help in automating the most manual and paper-intensive processes of businesses. Through our diverse product portfolio ranging from input to output solutions, we offer a unique integrated approach for any business to achieve automation and streamline its existing processes. A one of its kind initiative, BIS Lounges intends to help us get closer to our customers and in turn offer them the advantage of experiencing live demos of our range of office-automation products.” With the intent to augment the business solutions imaging culture in the country and introduce technological advancements across business and consumer products, BIS lounge has been conceptualized to exhibit a wide range of products from Canon’s BIS portfolio, which would include the multi-function devices (Color and B/W), scanners (document scanners and cheque scanners), consumables and document solutions. With trained experts at the experience zones, customers will be provided with exhaustive information on products and solutions, enabling them to make informed and enriched purchase decisions. About Canon Group Ever since its foundation in 1937, Canon is guided by the “Kyosei” philosophy of living and working together for the common good. Canon strives to create and deliver world-class products, becoming a top global corporation by diversifying into new business fields throughout the world. Focusing on optical technologies, Canon produces office equipment, consumer and professional imaging devices, network cameras, healthcare and industrial equipment. Through the close connection between its global head office in Tokyo and regional headquarters in America, Europe, Asia, Oceania and regional headquarters in Japan, Canon combines its global and local operations organically. In 1996, Canon launched its Excellent Global Corporation Plan with the goal of serving the society with advanced technologies and becoming a trustworthy and responsible corporate citizen. The year 2016 was the first year of Phase 5 of the Plan. Currently, Canon boasts a strong global presence of 376 subsidiaries all over the world, supported by 197,776 employees. (Data as of December 31, 2017) About Canon India Canon India Pvt. Ltd., a 100% subsidiary of Canon Singapore Pvt. Ltd., is a world leader in imaging technologies. Set up in 1997, Canon markets over 200 comprehensive range of sophisticated contemporary digital imaging product and solutions in India. The company today has offices and warehouses in 14 cities across India and employs over 1000 people. Canon has over 500 primary channel partners, 14 National Retail Chain partners, and over 6000 secondary retail points. Canon India till date has opened over 250 retailer stores accredited as “Image Square” across 100+ cities in the country. Canon India’s service reach extends to over 579 towns covering 18,150 PIN codes across India - which comprises of 300 Camera collection points, 16 Camera repair centers, 258 Printer repair centers, 191 Copier, Scanner and Large Format Printer Sales & Service dealers. (Data as of November 01, 2019). In sync with its corporate tagline- ‘Delighting You Always’, reinforced by World class technology, Canon offers an extended product portfolio, including copier MFDs, Managed Document Services, Fax-Machines, Printers, Document and Cheque Scanners, All-in-ones, Digital Cameras, DSLR’s, Cinematic Imaging Products, Camcorders, Cable ID Printers and Card printers catering to the multiple market segments of consumer, SME, B2B, Commercial, Government & PSUs. In 2018, the imaging leader recorded a double-digit growth.
Canon India collaborates with Cinepolis to mark Children’s Day
15 Nov 2019 — India, November 14, 2019: Continuing its corporate philosophy of ‘Kyosei’ - living and working together for the common good, Canon India, one of the leading digital imaging organization, made Children’s Day special for children from its adopted villages across the country. Under their CSR initiative – ‘Learning Beyond Books’, Canon India in association with Cinepolis group, organized a special screening of a visually gorgeous movie - The Lion King (3D) for the children of all the four adopted villages - Maheshwari in Haryana, Sol Gohalia in Kolkata, Karanjoti in Mumbai and Maharaja Katte in Bangalore. The Lion King, a movie symbolic of wisdom, courage and compassion, is packed with unforgettable life lessons, extremely crucial for the children to learn to succeed in their future endeavors. Cinema, as a medium of edutainment has always been well-accepted by children and integrating the same with ‘Learning Beyond Books’ initiative, Canon India aims to take the learning experience a step further. To commemorate the occasion, 50 Canon employees enthusiastically joined the special screening of the movie along with 300 children across all the four locations. Speaking on the occasion, Mr. Kazutada Kobayashi, President & CEO, Canon India, said “At Canon, we strongly believe in leading by our corporate philosophy of ‘Kyosei’, through which we align our business objectives with our sustainability initiatives. This philosophy forms the backbone to all our CSR endeavors, contributing to the betterment of the community we operate in. Education and Empowerment form two intrinsic pillars of our 4Es CSR policy and with children as the building blocks of any society, we aim to implement maximum efforts to ensure their holistic development. ‘Learning Beyond Books’ is one such initiative through which we intend to empower children from our adopted villages, to carve a brighter and better tomorrow.” Talking about Children’s Day, he further added, “As we celebrate Children’s Day in India, I am happy that we are presenting a new leaf in our LBB initiative by having children from our adopted villages attend a special screening of an all-time favorite and inspirational movie ‘The Lion King’. I strongly believe that the day should go beyond just fun and fervor, and we should mark it by enabling and inspiring more kids to take a stronger and bigger leap towards their dreams.” Mr. Devang Sampat, Deputy CEO, Cinepolis India, said, “On the delightful occasion of Children’s Day, we are elated to partner with Canon India in their endeavor to provide the children with various opportunities that can help them learn and grow through personal experiences. Concurring with the brand’s thought, we feel that ‘Learning Beyond Books’ initiative is a great step towards nurturing the children through alternate ways of learning. In accordance with the same, we believe that Cinema is one such alternate way that has the power to influence and empower the masses. It gave us immense pleasure to join hands with Canon India and witness hundreds of children being befitted through good cinema, thereby becoming a small part of their beautiful life journeys.” With an aim to deliver multitude possibilities to children, Canon India through its ‘Learning Beyond Books’ project aims to offer experiential learning beyond homes and school boundaries. The organization intends to enable children to witness the outside world and get inspired to dream big. The one day outings can help them connect with what they study in books and relate that with the real world which could inspire them to dream and progress towards a brighter future. About Canon’s corporate philosophy ‘Kyosei’ Canon’s CSR endeavors are driven by their corporate philosophy of ‘Kyosei’, which mean the ‘spirit of living and working together for the common good’, which is considered foremost in the organization’s way of working and day-to-day operations. However, their definition of the word is much broader and encompasses “all people-regardless of their race, religion or culture, harmoniously living and working together for the common good.” Moving forward with this philosophy, they believe in standing in unison when it comes to their commitment to the community and strive to make a positive impact in the society and the environment. The organization is involved in various community welfare programs aligned with their 4Es CSR policy implying Education, Eye Care, Environment and Empowerment, in an effort to build progressive self-reliant communities. Through their flagship ‘Adopt a Village’ project, Canon has 4 adopted villages across the country, focusing on the overall development of the village communities with major focus on 4Es. The organization is also associated with SOS Children’s Village across the country to encourage and support the overall development of children in these villages. About Canon Group Ever since its foundation in 1937, Canon is guided by the “Kyosei” philosophy of living and working together for the common good. Canon strives to create and deliver world-class products, becoming a top global corporation by diversifying into new business fields throughout the world. Focusing on optical technologies, Canon produces office equipment, consumer and professional imaging devices, network cameras, healthcare and industrial equipment. Through the close connection between its global head office in Tokyo and regional headquarters in America, Europe, Asia, Oceania and regional headquarters in Japan, Canon combines its global and local operations organically. In 1996, Canon launched its Excellent Global Corporation Plan with the goal of serving the society with advanced technologies and becoming a trustworthy and responsible corporate citizen. The year 2016 was the first year of Phase 5 of the Plan. Currently, Canon boasts a strong global presence of 376 subsidiaries all over the world, supported by 197,776 employees. (Data as of December 31, 2017) About Canon India Canon India Pvt. Ltd., a 100% subsidiary of Canon Singapore Pvt. Ltd., is a world leader in imaging technologies. Set up in 1997, Canon markets over 200 comprehensive range of sophisticated contemporary digital imaging product and solutions in India. The company today has offices and warehouses in 14 cities across India and employs over 1000 people. Canon has over 500 primary channel partners, 14 National Retail Chain partners, and over 6000 secondary retail points. Canon India till date has opened over 250 retailer stores accredited as “Image Square” across 100+ cities in the country. Canon India’s service reach extends to over 579 towns covering 18,150 PIN codes across India - which comprises of 300 Camera collection points, 16 Camera repair centers, 258 Printer repair centers, 191 Copier, Scanner and Large Format Printer Sales & Service dealers. (Data as of November 01, 2019). In sync with its corporate tagline- ‘Delighting You Always’, reinforced by World class technology, Canon offers an extended product portfolio, including copier MFDs, Managed Document Services, Fax-Machines, Printers, Document and Cheque Scanners, All-in-ones, Digital Cameras, DSLR’s, Cinematic Imaging Products, Camcorders, Cable ID Printers and Card printers catering to the multiple market segments of consumer, SME, B2B, Commercial, Government & PSUs. In 2018, the imaging leader recorded a double-digit growth.
Canon India Reveals its Strong Focus on Market Engineering
25 Oct 2019 — National, 17th October 2019: Highlighting its prowess in delivering end-to-end customer support, Canon India, one of the leaders in the imaging space, today shared its plans to further augment its expertise in the customer service domain. Referred to as Market Engineering at Canon, the service framework forms a key pillar to the company’s growth strategy in the country. Boasting a robust service infrastructure, Canon India endeavours to further amplify the same in order to deliver service excellence within the country. In alignment with its objective to boost its customer service ability, the imaging giant has setup a Canon Technical Excellence Centre (C-TEC) in NOIDA, serving as the building block for the company with respect to attaining service excellence. The establishment of C-TEC is a strategic initiative as part of Market Engineering domain and is in line with the brand’s attempt and commitment towards offering quality services across both B2B and B2C businesses. In addition to this, C-TEC also serves as the learning and training hub for customer service specialists who are known as hybrid engineers and are thoroughly trained to drive service excellence for the brand, along with ensuring customer delight. Commenting on Canon India’s strong focus on customer service, Mr. Kazutada Kobayashi, President & CEO, Canon India said, “In line with our philosophy of ‘Delighting You Always’, Market Engineering at Canon India is a strategic enabler, through which we aim to offer a robust service infrastructure to the customers. This is being done by developing a 24X7 workforce of hybrid engineers along with offering critical services such as predictive maintenance and re-engineering. Our approach embodies our commitment towards the customers and drives us to bring forth customized service offerings, in an attempt to make customer interactions faster, easier and effective. We strive to give our customers the best possible service backed by the latest innovations, thereby, increasing customer satisfaction and making them Canon loyalists. Canon Technical Excellence Centre (C-TEC) is where this is made possible and we are proud to showcase this to the world.” Mr. Rahul Goel, Director-Market Engineering, Canon India added, “With an extensive Market Engineering framework, we are constantly catering to our entire range of B2C and B2B products across the country. While we have been successfully managing the service queries of our B2C customers either in-stores or via collection centres, we have also unleashed our core expertise of on-site and predictive maintenance to seamlessly manage the uptime of our MIFs for our B2B customers. Going forward, we endeavour to further expand our service network across the country, thereby facilitating in retaining current customers along with driving new business acquisitions across various industry sectors.” Market Engineering at Canon India is constantly evolving and currently rests on the dual innovations of predictive maintenance and re-engineering. Predictive maintenance includes a proactive maintenance strategy that predicts when a machine might need necessary software or hardware upgrades, in order to perform the maintenance tasks well in advance, thereby ensuring maximum uptime of the machine. This plays a significant role in enhancing the quality of products and also helps manage the exceeding customer expectations. Re-engineering, on the other hand, covers miscellaneous activities to minimize service operations cost which includes recovery, repair of used and defective parts and Field Replacement Unit (FRU), refilling of toner, refreshment of field returned machines and managing e-waste in environmental friendly manner as per statuary requirement.
Canon India exhibits ground breaking technology at Broadcast India Show 2019
18 Oct 2019 — Canon India exhibits ground breaking technology at Broadcast India Show 2019 Launched the “Sumire Lenses” – a prime PL series Cinema lenses Mumbai, October 17th 2019: Canon India, one of the leading players in the imaging space, unveiled the Cinema Prime lens series called ‘Sumire Prime’ at a leading industry platform, Broadcast India Show 2019. Held at the Bombay Exhibition Centre, Goregaon, Mumbai from 17th to 19th October 2019, the Broadcast India Show is one of the most leading platform that showcases next-gen broadcast technology. With the ever evolving media and entertainment sector driven by television broadcasting, distribution, film, print, radio, advertising and digital; this exhibition showcases faster, easier and more creative ways of working for the industry.