30 Aug 2013 (Updated)

    After-Sales Service Support for Inkjet, Inkjet AIO, Inkjet Fax and Scanner

    Note:
    *1: New product model launch after Aug 2013 is not listed here.
    *2: Those models indicated with "-" means the After-Sales Service Due Date is not fixed yet.
    *3: If you wish to repair a product model beyond the After-Sales Service Due Date, there is a high risk of being unable to obtain spare parts to repair the model.
    In such cases, please check with our respective sales company directly.
    *4: Certain spare parts for this model have already end-of-life and cannot be provided for repair.

    You can check for product model still in support for your specific model from "After-Sales Service Due Date" listed below.

    Product GroupProduct DescriptionAfter-Sales Service Due Date * 1, * 2, * 3
    Inkjeti995030-Sep-2013
    InkjetPIXMA iP100-
    InkjetPIXMA iP2770-
    InkjetPIXMA iP368031-Mar-2015
    InkjetPIXMA iP4500* 430-Sep-2013
    InkjetPIXMA iP4870* 430-Sep-2016
    InkjetPIXMA iP497031-Mar-2018
    InkjetPIXMA iP7270-
    InkjetPIXMA iX4000* 431-Mar-2016
    InkjetPIXMA iX5000* 431-Mar-2016
    InkjetPIXMA iX656031-Mar-2019
    InkjetPIXMA iX7000-
    InkjetPIXMA PRO-1-
    InkjetPIXMA PRO-10-
    InkjetPIXMA PRO-100-
    InkjetPIXMA PRO9000* 431-Mar-2014
    InkjetPIXMA PRO9000MK230-Sep-2017
    InkjetPIXMA PRO9500* 431-Mar-2014
    InkjetPIXMA PRO9500MK230-Sep-2017
    Inkjet AIOPIXMA E50030-Sep-2014
    Inkjet AIOPIXMA E510-
    Inkjet AIOPIXMA E610-
    Inkjet AIOPIXMA MG2170-
    Inkjet AIOPIXMA MG2270-
    Inkjet AIOPIXMA MG2470-
    Inkjet AIOPIXMA MG2570-
    Inkjet AIOPIXMA MG3170-
    Inkjet AIOPIXMA MG3570 BLACK-
    Inkjet AIOPIXMA MG3570 RED-
    Inkjet AIOPIXMA MG3570 WHITE-
    Inkjet AIOPIXMA MG4170-
    Inkjet AIOPIXMA MG4270-
    Inkjet AIOPIXMA MG517030-Sep-2017
    Inkjet AIOPIXMA MG527030-Sep-2017
    Inkjet AIOPIXMA MG537030-Sep-2018
    Inkjet AIOPIXMA MG547031-Mar-2019
    Inkjet AIOPIXMA MG5570 BLACK-
    Inkjet AIOPIXMA MG6170* 430-Sep-2016
    Inkjet AIOPIXMA MG627031-Mar-2018
    Inkjet AIOPIXMA MG6370-
    Inkjet AIOPIXMA MG6370 BLACK30-Sep-2018
    Inkjet AIOPIXMA MG6370 WHITE30-Sep-2018
    Inkjet AIOPIXMA MG6470 BLACK-
    Inkjet AIOPIXMA MG6470 WHITE-
    Inkjet AIOPIXMA MG8170* 4-
    Inkjet AIOPIXMA MG827031-Mar-2018
    Inkjet AIOPIXMA MP237-
    Inkjet AIOPIXMA MP25830-Sep-2013
    Inkjet AIOPIXMA MP27630-Sep-2013
    Inkjet AIOPIXMA MP287-
    Inkjet AIOPIXMA MP49630-Sep-2013
    Inkjet AIOPIXMA MP49730-Sep-2014
    Inkjet AIOPIXMA MP520* 430-Sep-2013
    Inkjet AIOPIXMA MP545* 430-Jun-2013
    Inkjet AIOPIXMA MP558* 430-Sep-2015
    Inkjet AIOPIXMA MP568* 430-Sep-2015
    Inkjet AIOPIXMA MP600R* 430-Sep-2013
    Inkjet AIOPIXMA MP610* 430-Sep-2013
    Inkjet AIOPIXMA MP628* 430-Sep-2014
    Inkjet AIOPIXMA MP638* 430-Sep-2014
    Inkjet AIOPIXMA MP648* 430-Sep-2015
    Inkjet AIOPIXMA MP970* 430-Sep-2013
    Inkjet AIOPIXMA MP988* 430-Sep-2014
    Inkjet AIOPIXMA MP996* 430-Sep-2015
    Inkjet AIOPIXMA MX36631-Mar-2014
    Inkjet AIOPIXMA MX397-
    Inkjet AIOPIXMA MX41630-Sep-2014
    Inkjet AIOPIXMA MX42630-Mar-2014
    Inkjet AIOPIXMA MX457-
    Inkjet AIOPIXMA MX527-
    Inkjet AIOPIXMA MX700* 430-Sep-2014
    Inkjet AIOPIXMA MX727-
    Inkjet AIOPIXMA MX7600* 430-Sep-2015
    Inkjet AIOPIXMA MX850* 430-Mar-2014
    Inkjet AIOPIXMA MX868* 430-Mar-2015
    Inkjet AIOPIXMA MX876* 431-Mar-2017
    Inkjet AIOPIXMA MX886* 431-Mar-2017
    Inkjet AIOPIXMA MX89731-Mar-2018
    Inkjet AIOPIXMA MX927-
    Inkjet FaxFAX-JX20031-Mar-2014
    Inkjet FaxFAX-JX20131-Mar-2014
    Inkjet FaxFAX-JX30031-Mar-2014
    Inkjet FaxJX210P31-Mar-2016
    Inkjet FaxJX510P31-Mar-2016
    ScannerCANOSCAN 4400F31-Mar-2014
    ScannerCANOSCAN 5600F-
    ScannerCANOSCAN 8800F* 430-Sep-2015
    ScannerCANOSCAN 9000F30-Mar-2018
    ScannerCANOSCAN 9000F MKII-
    ScannerCANOSCAN LiDE 10030-Sep-2015
    ScannerCANOSCAN LiDE 110-
    ScannerCANOSCAN LiDE 20030-Sep-2015
    ScannerCANOSCAN LiDE 210-
    ScannerCANOSCAN LiDE 2530-Sep-2013
    ScannerCANOSCAN LiDE 600F30-Sep-2013
    ScannerCANOSCAN LiDE 700F-
    ScannerCANOSCAN LiDE 9030-Sep-2013

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    Note:
    *5: Product model that has the After-Sales Service Due Date expired before 30 Aug 2013 is listed below.

    Product GroupProduct DescriptionAfter-Sales Service Due Date * 5
    InkjetBJ-1001-Oct-2002
    InkjetBJ-10E BLACK1-Mar-2003
    InkjetBJ-10E WHITE1-Mar-2003
    InkjetBJ-10EX BLACK1-May-2004
    InkjetBJ-10EX WHITE1-May-2004
    InkjetBJ-10L BLACK1-May-2004
    InkjetBJ-10L WHITE1-Feb-1994
    InkjetBJ-10SX BLACK1-Feb-2002
    InkjetBJ-1301-May-1998
    InkjetBJ-130E1-Oct-1999
    InkjetBJ-20 BLACK1-Aug-2000
    InkjetBJ-20 WHITE1-Aug-2000
    InkjetBJ-2001-Feb-2002
    InkjetBJ-200E1-Jun-2001
    InkjetBJ-200EX1-Mar-2003
    InkjetBJ-2301-Apr-1993
    InkjetBJ-301-Jan-2004
    InkjetBJ-30 WHITE1-Aug-2004
    InkjetBJ-3001-Aug-2004
    InkjetBJ-30V30-Jun-2009
    InkjetBJ-3301-Aug-2004
    InkjetBJ-801-May-1992
    InkjetBJ-80AP1-May-1998
    InkjetBJ-80AS1-May-1998
    InkjetBJC-1000SP30-Nov-2007
    InkjetBJC-2000SP31-Dec-2007
    InkjetBJC-2101-Jan-2005
    InkjetBJC-2100SP30-Aug-2010
    InkjetBJC-210S1-Aug-2004
    InkjetBJC-210SP1-Feb-2005
    InkjetBJC-210SP BLACK1-Jan-2007
    InkjetBJC-210ST1-Sep-2004
    InkjetBJC-2401-Mar-2004
    InkjetBJC-25030-Nov-2009
    InkjetBJC-250EX31-Dec-2007
    InkjetBJC-255SP1-Jun-2006
    InkjetBJC-265SP3-Jun-1999
    InkjetBJC-300031-May-2007
    InkjetBJC-35V1-Oct-2003
    InkjetBJC-40001-Jan-1996
    InkjetBJC-410031-Jan-2011
    InkjetBJC-420030-Nov-2009
    InkjetBJC-4200SP1-Jun-2005
    InkjetBJC-4300EX1-Jun-2005
    InkjetBJC-4310SP1-Apr-2006
    InkjetBJC-4401-Jun-1991
    InkjetBJC-440030-Nov-2008
    InkjetBJC-45501-Feb-2005
    InkjetBJC-46501-Mar-2006
    InkjetBJC-501-Mar-2006
    InkjetBJC-510031-Dec-2006
    InkjetBJC-5531-Jul-2010
    InkjetBJC-55001-May-2004
    InkjetBJC-6001-Aug-2002
    InkjetBJC-60001-Jun-2006
    InkjetBJC-600E1-Sep-1997
    InkjetBJC-61031-Jan-2008
    InkjetBJC-610031-Aug-2007
    InkjetBJC-6201-Sep-1997
    InkjetBJC-620030-Nov-2007
    InkjetBJC-650031-Jan-2008
    InkjetBJC-70 BLACK1-Feb-2004
    InkjetBJC-70 WHITE1-May-2003
    InkjetBJC-700030-Nov-2009
    InkjetBJC-710031-Jan-2008
    InkjetBJC-8030-Jun-2009
    InkjetBJC-800 (CENTRO)1-Mar-2005
    InkjetBJC-820 (SCSI)1-Jun-2004
    InkjetBJC-820030-Sep-2008
    InkjetBJC-8530-Jun-2010
    InkjetBJC-8801-Dec-2001
    InkjetDS70031-May-2010
    InkjetDS81031-Jul-2011
    Inkjeti25530-May-2006
    Inkjeti32031-May-2010
    Inkjeti35530-Jun-2006
    Inkjeti45030-Jun-2010
    Inkjeti470D30-Jun-2010
    Inkjeti55031-Aug-2010
    Inkjeti56031-Aug-2011
    Inkjeti610031-Mar-2013
    Inkjeti650031-Mar-2013
    Inkjeti7030-Nov-2010
    Inkjeti8030-Nov-2011
    Inkjeti85031-Jul-2010
    Inkjeti86530-Jun-2011
    Inkjeti905D30-Sep-2011
    Inkjeti910030-Nov-2010
    Inkjeti95031-Aug-2010
    Inkjeti99030-Jun-2011
    InkjetPIXMA iP100030-Nov-2007
    InkjetPIXMA iP120030-May-2008
    InkjetPIXMA iP130031-Aug-2011
    InkjetPIXMA iP150030-Nov-2007
    InkjetPIXMA iP160030-May-2008
    InkjetPIXMA iP170030-Jan-2009
    InkjetPIXMA iP188031-Jul-2010
    InkjetPIXMA iP198031-Dec-2011
    InkjetPIXMA iP200030-Jun-2007
    InkjetPIXMA iP220030-May-2008
    InkjetPIXMA iP258030-Nov-2009
    InkjetPIXMA iP268031-Mar-2012
    InkjetPIXMA iP300030-Jun-2010
    InkjetPIXMA iP330030-May-2009
    InkjetPIXMA iP350031-Jul-2010
    InkjetPIXMA iP400031-Jul-2010
    InkjetPIXMA iP4000R30-Jun-2010
    InkjetPIXMA iP420031-Aug-2011
    InkjetPIXMA iP430030-Sep-2012
    InkjetPIXMA iP468030-Jun-2011
    InkjetPIXMA iP476030-Sep-2012
    InkjetPIXMA iP500030-Jun-2010
    InkjetPIXMA iP520031-Jul-2011
    InkjetPIXMA iP5200R31-Aug-2011
    InkjetPIXMA iP530030-Sep-2012
    InkjetPIXMA iP6000D30-Jun-2010
    InkjetPIXMA iP6210D31-Jan-2008
    InkjetPIXMA iP6220D30-Apr-2009
    InkjetPIXMA iP6320D30-Aug-2008
    InkjetPIXMA iP6600D31-Jul-2011
    InkjetPIXMA iP6700D30-Sep-2012
    InkjetPIXMA iP850031-Dec-2010
    InkjetPIXMA iP9031-Mar-2012
    InkjetPIXMA iP90V31-Mar-2013
    InkjetS100SP30-Nov-2009
    InkjetS200SP30-Nov-2009
    InkjetS200SPX30-May-2006
    InkjetS30031-May-2009
    InkjetS33031-Mar-2010
    InkjetS40030-Nov-2008
    InkjetS400SP30-Nov-2008
    InkjetS45030-Sep-2008
    InkjetS450030-Nov-2009
    InkjetS52030-Nov-2009
    InkjetS530D31-Jan-2010
    InkjetS60030-Nov-2008
    InkjetS630031-Oct-2009
    InkjetS75031-Oct-2009
    InkjetS80031-Dec-2008
    InkjetS82030-Nov-2009
    InkjetS820D31-Jul-2009
    InkjetS90030-Nov-2009
    InkjetS900030-Nov-2009
    Inkjet AIOIMAGECLASS MP37030-Nov-2011
    Inkjet AIOIMAGECLASS MP39031-Mar-2012
    Inkjet AIOIMAGECLASS MP73031-Aug-2011
    Inkjet AIOIMAGECLASS MPC190S31-Oct-2011
    Inkjet AIOIMAGECLASS MPC20030-Sep-2010
    Inkjet AIOIMAGECLASS MPC4001-Feb-2010
    Inkjet AIOIMAGECLASS MPC600F1-Jan-2010
    Inkjet AIOIMAGECLASS MPC70031-May-2011
    Inkjet AIOMULTIPASS 101-Dec-2004
    Inkjet AIOMULTIPASS C1001-Mar-2008
    Inkjet AIOMULTIPASS C2030-Nov-2009
    Inkjet AIOMULTIPASS C301-May-2005
    Inkjet AIOMULTIPASS C501-Jan-2007
    Inkjet AIOMULTIPASS C706-Feb-2000
    Inkjet AIOPIXMA MP11031-July-2010
    Inkjet AIOPIXMA MP13030-Jun-2010
    Inkjet AIOPIXMA MP14530-Jun-2011
    Inkjet AIOPIXMA MP15030-Jun-2008
    Inkjet AIOPIXMA MP16030-Jun-2009
    Inkjet AIOPIXMA MP17030-Jun-2009
    Inkjet AIOPIXMA MP18031-Oct-2009
    Inkjet AIOPIXMA MP19830-Nov-2011
    Inkjet AIOPIXMA MP22831-Jul-2010
    Inkjet AIOPIXMA MP24530-Jun-2011
    Inkjet AIOPIXMA MP26830-Jun-2011
    Inkjet AIOPIXMA MP45030-Sep-2009
    Inkjet AIOPIXMA MP46030-Sep-2009
    Inkjet AIOPIXMA MP47631-Oct-2010
    Inkjet AIOPIXMA MP48631-Oct-2011
    Inkjet AIOPIXMA MP50031-Jul-2011
    Inkjet AIOPIXMA MP51030-Sep-2012
    Inkjet AIOPIXMA MP53030-Sep-2012
    Inkjet AIOPIXMA MP60030-Sep-2012
    Inkjet AIOPIXMA MP76029-Jun-2010
    Inkjet AIOPIXMA MP78031-Jan-2011
    Inkjet AIOPIXMA MP80031-Jul-2011
    Inkjet AIOPIXMA MP800R31-Jul-2011
    Inkjet AIOPIXMA MP81030-Sep-2012
    Inkjet AIOPIXMA MP83031-Mar-2013
    Inkjet AIOPIXMA MX30830-Apr-2011
    Inkjet AIOPIXMA MX31831-Dec-2010
    Inkjet AIOPIXMA MX32831-Mar-2013
    Inkjet AIOPIXMA MX33831-Mar-2012
    Inkjet AIOPIXMA MX34730-Dec-2012
    Inkjet AIOPIXMA MX35731-Mar-2013
    Inkjet FaxFAX-B1001-Nov-2005
    Inkjet FaxFAX-B1101-Sep-2004
    Inkjet FaxFAX-B12030-Jun-2011
    Inkjet FaxFAX-B14030-Jun-2011
    Inkjet FaxFAX-B1501-Jan-2007
    Inkjet FaxFAX-B1551-Feb-2010
    Inkjet FaxFAX-B200S31-Mar-1995
    Inkjet FaxFAX-B210C1-Mar-2008
    Inkjet FaxFAX-B3201-Aug-2004
    Inkjet FaxFAX-B3401-Nov-2002
    Inkjet FaxFAX-B3601-Jun-2002
    Inkjet FaxFAX-B4001-Nov-2002
    Inkjet FaxFAX-B82030-Nov-2011
    Inkjet FaxFAX-B82230-Nov-2011
    Inkjet FaxFAX-TR17730-Sep-2011
    ScannerCANOSCAN 2700F30-Nov-2009
    ScannerCANOSCAN 3001-Jun-2005
    ScannerCANOSCAN 30001-Jun-2010
    ScannerCANOSCAN 3000EX30-Nov-2010
    ScannerCANOSCAN 3000F1-Jun-2010
    ScannerCANOSCAN 300S1-Mar-2005
    ScannerCANOSCAN 320030-Apr-2011
    ScannerCANOSCAN 3200F30-Sep-2011
    ScannerCANOSCAN 4200F30-May-2011
    ScannerCANOSCAN 5000F1-Feb-2011
    ScannerCANOSCAN 5200F30-Apr-2010
    ScannerCANOSCAN 6001-Oct-2006
    ScannerCANOSCAN 8200F30-Jul-2011
    ScannerCANOSCAN 8400F30-Jun-2011
    ScannerCANOSCAN 8600F30-Sep-2012
    ScannerCANOSCAN 9900F30-Jun-2011
    ScannerCANOSCAN 9950F30-Jun-2011
    ScannerCANOSCAN D1230U1-Nov-2008
    ScannerCANOSCAN D1250UF/U21-Nov-2009
    ScannerCANOSCAN D2400U1-Jun-2009
    ScannerCANOSCAN D646U1-Mar-2009
    ScannerCANOSCAN D646UEX30-Apr-2011
    ScannerCANOSCAN D660U1-May-2009
    ScannerCANOSCAN FB1200S31-Aug-2007
    ScannerCANOSCAN FB1210U1-Dec-2007
    ScannerCANOSCAN FB3101-Jul-2005
    ScannerCANOSCAN FB320P1-Jun-2006
    ScannerCANOSCAN FB320U1-Jun-2006
    ScannerCANOSCAN FB330P30-Sep-2008
    ScannerCANOSCAN FB6101-Jul-2005
    ScannerCANOSCAN FB620P(BLACK)1-Jun-2006
    ScannerCANOSCAN FB620U1-Jun-2006
    ScannerCANOSCAN FB630P1-Jun-2007
    ScannerCANOSCAN FB630U1-Jun-2007
    ScannerCANOSCAN FB630UI1-Jun-2007
    ScannerCANOSCAN FB636U1-Jun-2007
    ScannerCANOSCAN FS271031-Jan-2008
    ScannerCANOSCAN FS4000US31-Dec-2010
    ScannerCANOSCAN LiDE 3030-May-2011
    ScannerCANOSCAN LiDE 3530-Apr-2010
    ScannerCANOSCAN LiDE 5030-May-2011
    ScannerCANOSCAN LiDE 500F30-May-2011
    ScannerCANOSCAN LiDE 6030-Jun-2011
    ScannerCANOSCAN LiDE 7030-Sep-2012
    ScannerCANOSCAN LiDE 8030-Nov-2009
    ScannerCANOSCAN LiDE 8030-Nov-2011
    ScannerCANOSCAN N1220U30-Jun-2008
    ScannerCANOSCAN N1240U1-May-2009
    ScannerCANOSCAN N340P1-Jul-2008
    ScannerCANOSCAN N640P1-Jul-2008
    ScannerCANOSCAN N640P EX2-Jan-2010
    ScannerCANOSCAN N650U30-Jun-2008
    ScannerCANOSCAN N656U30-Jun-2008
    ScannerCANOSCAN N670U/N6761-May-2009
    ScanneriX-30101-Feb-1994
    ScanneriX-40151-Jan-2001
    ScannerIX-40251-Oct-2003

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