Issue
The following are probable causes when the message <PC LOAD "size"> appears in the display on the control panel. Follow the described instructions.
Cause and Solution
Cause:
There is a possibility that the paper of the size specified in the application is not loaded in the paper cassette or multi-purpose tray, or the paper source for the different paper size is selected.
Remedy 1:
Load the paper of the size selected in the application (or the one specified by scaling factors).
Remedy 2:
If you are using the multi-purpose tray, check the size of the paper in the multi-purpose tray, and when the size does not match the size specified in the application (or the one specified by scaling factors), specify the setting properly.
Remedy 3:
See "How to switch the paper source" below and select the paper cassette in which the paper of the matched size is loaded.
Remedy 4:
Press [Online], then print to the currently loaded paper forcibly. If you are using the multi-purpose tray, the paper size setting for the multi-purpose tray automatically changes to the setting specified in the application.
See Related Information about the following title(s) at the end of this page as needed.