How to load custom size paper in the multi-purpose tray
23-Apr-2012
8201526200
Issue
Cause and Solution
Perform the following procedure to load custom size paper in the multi-purpose tray.
IMPORTANT
Operational requirements and restrictions are indicated at the end of this page. Be sure to read these items carefully in order to operate the printer correctly, and to avoid damage to the printer.
1. Open the multi-purpose tray.
Holding the blue opening at the center of the printer, open the multi-purpose tray.
2. Pull out the auxiliary tray.
3. When loading long-size paper, open the tray extension.
4. Spread the paper guides a little wider than the actual paper width.
5. Gently load the stack of paper with the printing side facing up until it touches the back of the tray.
Be sure that the paper stack is loaded under the load limit guides (A).
6. Align the paper guides with both sides of the stack.
If you want to print after loading custom size paper in the paper source, you need to register the custom paper size in the printer driver, and then configure the printer driver.
For more details, see "How to register a custom paper size (non-standard paper)" or "How to configure the printer driver and print" in Related Information at the end of this page.
IMPORTANT
a. Do not touch the paper in the multi-purpose tray or pull it out during printing. This may result in a faulty operation.
b. Do not put anything other than the printing paper on the multi-purpose tray. Also, do not press on top of or apply excessive force to the multi-purposes tray. This may result in damage to the multi-purpose tray.
c. For more details on the usable paper, see "Usable paper" in Related Information at the end of this page.
d. Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray.
e. The multi-purpose tray can be loaded with up to approximately 100 sheets of plain paper (64 g/m2). Make sure that the paper stack does not exceed the load limit guides.
f. Load the paper so that it is straight.
g. If the rear edge of the paper stack is not properly aligned, this may result in misfeeds or paper jams.
h. If the paper is curled or folded at corners, flatten it before loading it in the printer.
i. If you use paper that has been poorly cut, multiple sheets of paper may be fed at once. In this case, fan the paper thoroughly, and then align the edges of the stack on a hard, flat surface.
j. Be sure to align the paper guides with the width of the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.
NOTE
a. Before closing the multi-purpose tray, remove any loaded paper.
Keep the multi-purpose tray closed when it is not used.
b. To print letterhead paper or paper printed with a logo, load the paper in the proper orientation according to the following instructions:
( 
: Feeding direction)
: Feeding direction) - When loading paper in landscape orientation, load the paper so that the printing side is facing up, as shown in the following figures.
- When loading paper in portrait orientation, load the paper so that the printing side is facing up, as shown in the following figures.
c. To specify a custom paper size, display the following dialog box.
- For Windows 2000/XP/Server 2003
Display the [Document Properties] dialog box from the [Printers] folder (the [Printers and Faxes] folder for Windows XP/Server 2003).
- For Windows 98/Me
Display the [Printer Properties] dialog box from the [Printers] folder.
d. On Windows 98/Me, up to 30 custom paper sizes can be added. On Windows 2000/XP/Server 2003, the number depends on the system environment.