Time to replace a toner cartridge
11-Apr-2012
8201512800
Issue
Cause and Solution
IMPORTANT
Operational requirements and restrictions are indicated at the end of this page. Be sure to read these items carefully in order to operate the printer correctly, and to avoid damage to the printer.
Toner cartridges are consumable products. If the toner is running out during printing, a message appears in the display.
| Message | When it is Displayed | Contents and Remedies |
| When a toner cartridge needs to be replaced soon | - You can continue to print. - Have a new toner cartridge available. - It is recommended that You replace the toner cartridge before printing a large amount of data. |
| When a toner cartridge needs to be replaced soon | - The printer stops printing. - Pressing [Online] continues the job. - Have a new toner cartridge available. - It is recommended that you replace the toner cartridge before printing a large amount of data. |
| When there is a possibility that the toner cartridge has reached the end of its life | You can continue to print. - You can continue printing for a while, however, as this may result in damage to the printer, it is recommended to replace the toner cartridge with a new one. |
 | When the toner cartridge has reached the end of its life or when there is a possibility that a toner cartridge whose life has once reached the end is installed | You can continue to print. - You can continue printing for a while, however, as this may result in damage to the printer, it is recommended to replace the toner cartridge with a new one. |
* Whether <16 PREPARE TONER> or <16 CHECK TONER> appears when lifetime of a toner cartridge has reached depends on the setting for WARNING STEP in the SETUP menu. The printer is set to display <16 PREPARE TONER> in the default settings.
IMPORTANT
If the printing appears faint or inconsistent even when <16 PREPARE TONER> or <16 CHECK TONER> does not appear, this may be due to any toner cartridge reaching the end of its life. Do not continue to use the toner cartridge and replace it with a new one when there is deterioration in print quality. When you replace a toner cartridge, be sure to use a toner cartridge designed for this printer.
NOTE
a. Two types of toner cartridge that have different lifetime (Canon Genuine Cartridges) are available for this printer.
b. The lifetime of the toner cartridges (Canon Genuine Cartridges) designed for this printer is approximately 6,000 pages or 12,000 pages. The page counts are on the basis of "ISO/IEC 19752"* when printing A4 size paper with the default print density setting. The level of toner consumption varies depending on the type of documents printed. If your average document contains a lot of diagrams, charts, or graphs, the life of the toner cartridge will be shorter as they consume more toner.
* "ISO/IEC 19752" is the global standard related to "Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi-function devices that may contain printer components" issued by ISO (International Organization for Standardization).
c. This section describes the procedure, taking the toner cartridge with its lifetime of approximately 6,000 pages (Canon Genuine Cartridges) as an example.