Solution
When the front or back of the printed paper has smudge marks, clean the fixing roller using the following procedure. Print quality deterioration can be prevented by cleaning the fixing roller.
1. Load A4-size (Letter-size) blank paper in the manual feed slot or paper cassette.
2. Display the [Printers and Faxes] folder or the [Printers] folder.
For Windows XP Professional/Server 2003: From the [Start] menu, select [Printers and Faxes].
For Windows XP Home Edition: From the [Start] menu, select [Control Panel], and then click [Printers and Other Hardware] -> [Printers and Faxes].
For Windows 98/Me/2000: From the [Start] menu, select [Settings] -> [Printers].
3. Select the icon for this printer, then select [Printing Preferences] from the [File] menu.
For Windows 98/Me: Select the icon for this printer, then select [Properties] from the [File] menu.
4. Click the [Display Printer Status Window] button in locations such as in the [Page Setup] sheet.
5. From the [Options] menu in the Printer Status Window, select [Utility] -> [Cleaning].
The message <Cleaning> appears in the Printer Status Window, then the cleaning starts.
When the paper is output, and the message is cleared, the cleaning is completed.
NOTE
a. Cleaning takes approximately 90 seconds.
b. The cleaning process cannot be canceled. Please wait until it is completed.
