Smudge marks appear on the printouts.

    15-Feb-2012
    8201472700

    Issue

    The following are probable causes when the front or back of the printed paper has smudge marks. Follow the described instructions.

    Cause and Solution

    Cause:
    There is a possibility that the fixing roller is stained
    Remedy:
    Clean the fixing roller using the Printer Status Window.
    See Related Information about the following title(s) at the end of this page as needed.