Issue
The edges of the paper are dirty
Cause and Solution
<Cause1> The Platen has become dirty after borderless printing or printing on small paper.
<Corrective Action>
Open the Top Cover and clean the Platen.
<Cause2> The type of paper as specified on the printer does not match the type specified in the printer driver.
<Corrective Action1>
Make sure the same type of paper is specified on the printer as in the printer driver.
<Corrective Action2>
Make sure the same paper type is specified in the printer driver as on the printer.
1.Press the [Stop] button and stop printing.
2.Change the type of paper in the printer driver and try printing again.
<Cause3> The paper is wrinkled or warped.
<Corrective Action>
Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed on previously.
<Cause4> A cut line is printed because [CutDustReduct.] is On in the Control Panel menu to reduce cutting dust.
<Corrective Action>
If this function is not needed, set [CutDustReduct.] to [Off] in the Control Panel menu.
<Cause5> The Printhead is set too low in the Control Panel menu.
<Corrective Action>
In the Control Panel menu, set [Head Height] to [Automatic].
<Cause6> You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink.
<Corrective Action1>
When printing on Heavyweight Coated Paper or other paper-based media, choose a [VacuumStrngth] setting of [Strong] or [Strongest] in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher [Head Height] setting.
<Corrective Action2>
When printing on CAD Tracing Paper or other film-based media, choose a [VacuumStrngth] setting of [Standard], [Strong], or [Strongest] in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher [Head Height] setting.
<Cause7> The Ejection Guide is soiled.
<Corrective Action>
Clean the Ejection Guide.