Issue
Printing is faint
Cause and Solution
<Cause1> You may be printing on the wrong side of the paper.
<Corrective Action>
Print on the printing surface.
<Cause2> The Printhead nozzles are clogged.
<Corrective Action>
Print a test pattern to check the nozzles and see if they are clogged.
<Cause3> Because the printer was left without ink tanks installed for some time, ink has become clogged in the ink supply system.
<Corrective Action>
After the ink tanks have been installed for 24 hours, run [Head Cleaning B] from the Control Panel.
<Cause4> Paper is jammed inside the Top Cover.
<Corrective Action>
Follow the steps below to remove the jammed piece of paper inside the Top Cover.
1. Open the Top Cover and make sure the Carriage is not over the Platen.
2. Remove any scraps of paper inside the Top Cover.
3. Close the Top Cover.
<Cause5> The ink was not dry when paper was cut.
<Corrective Action>
Specify a longer drying period in the Control Panel menu, in [Paper Details] > [Roll DryingTime].
<Cause6> Printing may be faint if [Print Quality] in [Advanced Settings] in the printer driver is set to [Standard] or [Fast].
<Corrective Action>
In [Advanced Settings] of the printer driver, choose [Highest quality] or [High] in [Print Quality].
Printing in [Fast] or [Standard] mode is faster and consumes less ink than in [Highest quality] or [High] modes, but the printing quality is lower.
<Cause7> You are printing on paper that tends to generate dust when cut.
<Corrective Action>
In the Control Panel menu, set [CutDustReduct]. in [Paper Details] to [On].