No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
14-Jan-2011
8201040400
Issue
- No Printing Results
- Printing Is Blurred
- Colors Are Wrong
- White Streaks
Cause and Solution
Replacing an Ink Tank
When remaining ink cautions or errors occur, the message will appear to inform you of the error.
Refer to [ An Error Message Is Displayed on the LCD ].
See[Replacing an Ink Tank ]
Make sure that all of the protective film is peeled off and the L-shape air hole is exposed, as illustrated in (A).
If the orange tape is left as in (B), pull the orange tape and remove it.
Check 4: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Refer to [ Printing the Nozzle Check Pattern ], [ Cleaning the Print Head ], [ Cleaning the Print Head Deeply ].
- If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again.
- If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. When you turn the machine off, do not unplug it from the power supply.
- If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged. Contact the service center.
Check 5: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Refer to the paper's instruction manual for detailed information on the printable side.
- When copying, see also the sections below:
Clean the Platen Glass or the glass of ADF.
REFERENCE
If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Cleaning the Platen Glass and Document Cover
Loading Paper
Paper Sources to Load Paper
The machine has two paper sources to feed paper; Cassette and Rear Tray.
You can load paper in either one of the paper sources, depending on the page size and media type of paper. Paper is fed from the Cassette or Rear Tray depending on the selection of the page size or media type.
See [ Media Types You Can Use ].
See[Loading Paper]
When loading the original on the Platen Glass, the side to be copied should be face down. When loading the original in the ADF, the side to be copied should be face up.
Print from the memory card, from the USB flash drive, or from the digital camera directly, or reprint from the computer.
If you copy a printout done by this machine, print quality may be reduced.