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    Documents are printed in monochrome (iPF815/iPF825)

    18-Oct-2010
    8200968500

    Issue

    Documents are printed in monochrome

    Cause and Solution

    <Cause1> In the Advanced Settings of the printer driver, Monochrome, Monochrome (BK ink), or Monochrome Bitmap is specified in Color Mode.
    <Corrective Action>
    In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again.

    <Cause2> The Printhead nozzles are clogged.
    <Corrective Action>
    Print a test pattern to check the color ink nozzles and see if they are clogged.

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