The back side of the paper is dirty (iPF815/iPF825)

    18-Oct-2010
    8200967600

    Issue

    The back side of the paper is dirty

    Cause and Solution

    <Cause1> The Platen has become dirty after borderless printing or printing on small paper.
    <Corrective Action1>
    Open the Top Cover and clean the Platen.
    <Corrective Action2>
    Set CarriageScanWdth to Fixed.

    <Cause2> The Platen has become soiled due to printing on the Platen because width detection is deactivated.
    <Corrective Action1>
    Activate width detection, and open the Top Cover and clean the Platen.
    <Corrective Action2>
    Open the Top Cover and clean the Platen. After this, manually advance the roll onto the Platen before printing.

    <Cause3> The Paper Retainer is soiled.
    <Corrective Action>
    Clean the Paper Retainer.