An error code is a four-digit code shown on an ERROR TX REPORT or an ERROR RX REPORT when an error occurs. When an error code shown below appears, read the explanation and take appropriate measures.
•Did a TCP/IP error occur while sending documents to a file server or while sending an e-mail message? (Socket, Select error, etc.)
- Check that the network cable is properly connected between the machine and your computer.
- Check that <USE SMB CLIENT> is set to <ON>.
- Check that <SERVER> of the file server destination is set correctly.
- Check that <WORKGROUP> is set correctly.
- Check that <LM ANNOUNCE> is set to <ON>.
- Check that the Windows Firewall is set properly.
- If the machine still does not operate normally, turn OFF the main power switch of the machine, wait for at least 10 seconds, and then turn it ON again.
•Is the name of the SMTP server correct?
Check that the SMTP server name in <SMTP SERVER> in <E-MAIL/I-FAX> in <NETWORK SETTINGS> in <SYSTEM SETTINGS> is set correctly.
•Is the domain name of the DNS Server correct?
Check that the domain name in <DOMAIN NAME> in <DNS SETTINGS> in <IPv4 SETTINGS> in <TCP/IP SETTINGS> in <NETWORK SETTINGS> in <SYSTEM SETTINGS> is set correctly.
•Is the name of the DNS Server correct?
Check that <PRIM. DNS SERVER> and <SECOND DNS SERVER> in <DNS SETTINGS> in <IPv4 SETTINGS> in <TCP/IP SETTINGS> in <NETWORK SETTINGS> in <SYSTEM SETTINGS> is set correctly.
•Is the connection to the DNS correct?
Connection to the DNS server may be incorrect.
Ask the network administrator to check that the DNS server is operating properly.
•Do you have the privilege to access the folder?
If you have no privilege, you cannot access the folder.
Check that the setting on the server to enable access to the folder matches the setting specified on computer.