Solution
Cleans the paper feed roller. Perform feed roller cleaning when there are paper particles sticking to the paper feed roller and paper is not fed properly.
The procedure for performing the feed roller cleaning is as follows:
Roller Cleaning
1. Prepare the printer
Remove all sheets of paper from the paper source from which paper could not be properly fed.
2. Open the printer driver setup window
3. Click Roller Cleaning on the Maintenance tab
The Roller Cleaning dialog box opens.
4. Select Rear Tray or Cassette, and click OK
The confirmation message appears.
5. Execute paper feed roller cleaning
Make sure that the printer is on and click OK.
Paper feed roller cleaning starts.
6. Complete paper feed roller cleaning
After the rollers have stopped, follow the instruction in the message, load three sheets of plain paper into the selected paper source of the printer, and click OK.
Paper will be ejected and feed roller cleaning will be completed.