Cleaning the Inside of the Printer
27-Sep-2011
8200418100
Solution
If the printed paper has smudge marks, clean the fixing roller using the following procedure.
IMPORTANT
Have A4 size plain paper ready.
- The fixing roller cannot be cleaned with any plain paper other than A4. Be sure to load A4 size plain paper when cleaning the fixing roller.
1. Load A4-size plain paper in the multi-purpose tray or paper cassette.
2. Display the Printer Status Window.
Click [ 
] in the Windows taskbar, and then select the printer name.
] in the Windows taskbar, and then select the printer name.
NOTE
When displaying the Printer Status Window from the printer driver
- Click [
] (Display Printer Status Window) in locations such as in the [Page Setup] sheet.
3. From the [Options] menu, select [Utility] → [Cleaning 1].
4. Click [OK].
→ The paper is fed into the printer, and the printer starts cleaning the fixing roller.
The cleaning is finished when the paper is output completely.
* Cleaning the fixing roller cannot be canceled. Please wait until it is completed.
IMPORTANT
Do not touch the paper until it is output completely while cleaning the fixing roller.
- The paper is once output partially after the front side is printed, and then it is fed again to clean the fixing roller.
NOTE
Cleaning time for the fixing roller
- It takes approximately 70 seconds.
If the transfer belt of the ITB unit has dirt, this may result in deterioration in print quality. In this case, clean the transfer belt using the following procedure.
1. Display the Printer Status Window.
Click [ ] in the Windows taskbar, and then select the printer name.
] in the Windows taskbar, and then select the printer name.NOTE
When displaying the Printer Status Window from the printer driver
- Click [ ] (Display Printer Status Window) in locations such as in the [Page Setup] sheet.
2. From the [Options] menu, select [Utility] → [Cleaning 2].
3. Click [OK].
→ The message <Cleaning> appears in the Printer Status Window, and the printer starts cleaning the transfer belt.
The cleaning is finished after the preceding message disappears.
* Cleaning the transfer belt cannot be canceled. Please wait until it is completed.
NOTE
Cleaning time for the transfer belt
- It takes approximately 50 seconds.