Paper Does Not Feed Properly
13-Jul-2010
8200403600
Issue
Cause and Solution
- When loading two or more sheets of paper, align the edges of the sheets before loading.
- When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit.
However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to less than half of the paper load limit.
- Always load the paper in portrait orientation, either in the Rear Tray or the Front Tray, regardless of the printing orientation.
- When you load the paper on the Rear Tray, load the paper with the print side facing UP. Align the paper stack against the right side of the Rear Tray and slide the Paper Guide so that it just touches the left edge of the stack.
- When you load the paper on the Front Tray, load one sheet at a time with the print side facing UP. Insert the paper straight into the Front Tray so that the front edge of the paper aligns with the
mark on the Front Tray, then align the right edge of the paper against the right side of the Front Tray.
Loading Paper
Paper Source to Load Paper
The printer has two paper sources to feed paper, Rear Tray and Front Tray.
Select either one of the paper sources, depending on the size or type of paper to load.
See [ Media Types You Can Use ]
See[Loading Paper]
Loading Paper
Paper Source to Load Paper
The printer has two paper sources to feed paper, Rear Tray and Front Tray.
Select either one of the paper sources, depending on the size or type of paper to load.
See [ Media Types You Can Use ]
See[Loading Paper]
Check 3: If you are using art paper that is not produced by Canon, make sure that the paper is 200 gsm (53 lb) or less.
Printing cannot be done from the Rear Tray if the paper is too heavy. Check the paper's package for information on its weight. If it is more than 200 gsm (53 lb), load it in the Front Tray.
- When printing on envelopes, refer to [ Loading Envelopes ], and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly.
If the paper tears in the Rear Tray, see [ Paper Jams ] to remove it.
If there are any foreign objects in the Rear Tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object.
Paper does not feed properly if the Inner Cover is even slightly open.
Printing on DVD/CDs
Items to Preparea
The following items are needed to print on DVD/CDs:
See[Printing on DVD/CDs ]
NOTE
Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.
Cleaning the Paper Feed Rollers
The feed roller cleaning function allows you to clean the paper feed roller. Perform feed roller cleaning when there are paper particles sticking to the paper feed roller and paper is not fed properly.
The procedure for cleaning the feed rollers is as follows: