Back of the Paper Is Smudged
11-Dec-2008
8200379500
Solution
NOTE
- When performing duplex printing or too much printing, the inside may become stained with ink.
This section explains how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.
1.Make sure that the machine is turned on.
2.Remove any paper from the Rear Tray.
3.Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.
4.Load this and only this sheet of paper with the open side facing to the front.
(A) Load the paper after unfolding it.
5.Press the Menu button.
6.Use the 
button to select 
Settings, then press the OK button.
button to select Settings, then press the OK button.7.Use the
button to select 
Maintenance, then press the OK button.
button to select Maintenance, then press the OK button.The Maintenance screen is displayed.
8.Use the 
button to select Bottom plate cleaning, then press the OK button.
button to select Bottom plate cleaning, then press the OK button.The confirmation screen is displayed.
9.Use the
button to select Yes, then press the OK button.
button to select Yes, then press the OK button.The paper cleans the inside of the machine as it feeds through the machine.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again.
If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean them according to instructions.
NOTE
- When performing Bottom Plate Cleaning again, be sure to use a new sheet of paper.
- Cleaning the Protrusions Inside the Machine
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.
IMPORTANT
- Be sure to turn off the power and disconnect the power plug before cleaning the machine.
- The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine's memory.
- The machine cannot receive faxes when the power is turned off.
- If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.
