Copy Has Vertical Black Streaks

    06-Sep-2011
    8200339000

    Issue


    Vertical black streaks appear on the output.

    Cause and Solution


    This section describes how to handle if the vertical black streaks appear on the output.

    Is the correct type of paper loaded in the machine?
    Make sure you load paper that meets the requirements for use.

    NOTE
    For information on the Paper Requirements, see "Paper Handling."

    Are the feeder roller, and the scanning area clean?
    Clean the feeder roller, and the scanning area.

    NOTE
    For instructions on how to clean the machine, see "Cleaning the Machine."

    Is the fuser roller clean?
    The fuser roller in the main unit may be dirty. Should this occur, clean the fuser roller in the following procedure. The roller should also be cleaned each time the toner cartridge is replaced. Load a sheet of blank LTR paper into the multi-purpose tray and start cleaning.

    NOTE
    Use standard paper as the cleaning paper.
    Cleaning the roller takes approximately 130 seconds.
    When some jobs are stored in memory, this function is not available.

    1. Press [Menu].

    2. Press [ ] or [ ] to select , then press [OK].



    3. Load a sheet of blank A4 paper in the multi-purpose tray.

    For MF4380dn/MF4370dn



    For MF4350d/MF4340d/MF4330d/MF4320d



    4. Press [ ] or [ ] to select , then press [OK].



    Cleaning starts.

    NOTE
    Throw away the cleaning paper after use.

    Is the toner cartridge installed properly?
    Make sure that the toner cartridges are properly installed.

    NOTE
    For instructions on how to install the toner cartridges, see "Installing the Toner Cartridge."