Issue
An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
Cause and Solution
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
Four flashes: Ink tank is not installed properly
Open the Print Head Cover and check whether an ink tank is installed. If an ink tank is installed, push the
button of the ink tank, and reinstall the ink tank properly.
Five flashes: No Print Head installed, or Print Head failure
Install a Print Head.
When the error continues, contact a Canon service representative.
Eight flashes: Waste ink absorber almost full
Ink used for cleaning is absorbed in a waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing.
IMPORTANT
If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required. Canon recommends to contact a Canon service representative as soon as possible. Once the waste ink absorber becomes completely full, it cannot be printed until the Waste ink tank is exchanged.
Nine flashes: A specified period of time has lapsed without receiving a response from a digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer
Disconnect the camera cable, press the printer's RESUME/CANCEL button and reconnect the cable.
If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use digital cameras or digital video camcorders that are compatible with this printer.
Twelve flashes: Battery level is low
Charge the battery. For details on how to charge the battery, refer to the manual supplied with the battery.
POWER lamp flashes alternate green and orange:
An error that requires contacting a Canon service representative may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply for a while. Plug the printer back in and turn the printer back on.
If the problem remains, contact a Canon service representative.
The Power lamp repeats the illumination sequence in which it goes out twice every 5 seconds (Bluetooth communication is used)
When Bluetooth communication is used and BJ Status Monitor is active with the printer power on, the green Power lamp repeats the illumination sequence in which it goes out twice every 5 seconds even if nothing is printed. This operation is not abnormal but it indicates that Bluetooth Communication is checking the printer condition. When BJ Status Monitor ends, the Power lamp will stay lit.