Printing Does Not Start

    28-May-2008
    8200188500

    Issue


    Cause and Solution

    Unnecessary print jobs are left in queue. / Computer problems.
    Restarting your computer may solve the problem.
    If there are any unnecessary print jobs, follow the procedure below to delete them.
    (1) Open the printer properties dialog box.
    (2) Click the Maintenance tab and then View Printer Status. The Canon IJ Status Monitor is displayed.
    (3) Click Display Print Queue.
    (4) Select Cancel All Documents on the Printer menu. You may not be able to select this depending on the privileges of the account.
    (5) When the confirmation message is displayed, click Yes. The print jobs are deleted.
    (1) Click the printer icon in the Dock to display the list of print jobs in progress. In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center and double-click the name of your printer in the Printer List.
    (2) Select the print job to delete and click .
    The print jobs are deleted.

    The printer is not ready.
    Check if the POWER lamp is lit green.
    If the POWER lamp is off, turn the printer on.
    While the POWER lamp is flashing green, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit green.
    NOTE
    When printing large data such as a photo or graphics, it may take longer to start printing. While the POWER lamp is flashing green, the computer is processing data and sending them to the printer. Wait until printing starts.

    The printer is not connected properly.
    Make sure that the printer cable is securely plugged in to the printer and the computer.
    • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
    • There could also be a problem with the USB cable. Replace the USB cable and try printing again.

    Your printer is not selected in the printer driver.
    The printer will not print properly if you are using a driver for a different printer.
    In Windows, make sure that Canon iPXXXX (“XXXX” represents 2500 series or 1800 series) is selected in the Print dialog box.
    In Macintosh, make sure that iPXXXX (“XXXX” represents 2500 series or 1800 series) is selected in Printer in the Print dialog box.
    NOTE
    To make your printer the one selected by default, select Set as Default Printer (Windows) or Make Default (Macintosh).

    (Windows) The printer port is not configured appropriately.
    Set "USBnnn", where "n" is a number, as the printer port.
    (1) Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes.
    In non-XP Windows, click Start > Settings > Printers.
    (2) Click the Canon iPXXXX (“XXXX” represents 2500 series or 1800 series) icon.
    (3) Open the File menu and select Properties.
    (4) Click the Ports tab to confirm the port settings. Modify them if necessary.