Writing Error/Output Error/Communication Error (Windows)

    16-May-2008
    8200185000

    Issue


    Cause and Solution

    The printer is not ready
    Confirm that the POWER lamp is lit.
    If the POWER lamp is off, turn the printer on.
    While the POWER lamp is flashing green, the printer is initializing. Wait until the
    POWER lamp stops flashing and remains lit green.
    If the ALARM lamp is flashing orange, an error may have occurred on the
    printer. For details on how to resolve the error, see [ ALARM Lamp Flashes Orange ]

    Printer port setting does not match the computer’s interface connecting the printer
    Check the printer port settings.
    (1) Click Start > Control Panel > Printers and Other Hardware > Printers
    and Faxes.
    In non-XP Windows, click Start > Settings > Printers.
    (2) Click the Canon iPXXXX (“XXXX” represents 2500 series or 1800 series)
    icon.
    (3) Open the File menu and select Properties.
    (4) Click the Ports tab to confirm the port settings.
    Make sure that a port named USBnnn (Canon iPXXXX) (where “n” is a number
    and “XXXX” represents 2500 series or 1800 series) is selected for Print to the
    following port(s).
    If the port setting is not correct, change the port setting according to the
    interface you are using, or reinstall the printer driver.

    The printer is not connected properly
    Make sure that the printer cable is securely plugged in to the printer and the
    computer.
    • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
    • There could also be a problem with the USB cable. Replace the USB cable and try printing again.

    Printer driver is not installed properly
    The printer driver may not be installed properly. Uninstall them following the
    procedure described in the Printer Driver Guide on-screen manual and reinstall
    them following the procedure described in the Easy Setup Instructions.

    The printer port is not configured appropriately
    Follow the procedure below to check the printer port status.
    (1) Click Start, right-click My Computer, and select Properties.
    In non-XP Windows, right-click My Computer on the desktop and select
    Properties.
    (2) Click the Hardware tab, click Device Manager, double-click Universal
    Serial Bus controllers, and then double-click USB Printing Support.
    (3) Click the General tab and make sure that there is no indication of a problem
    with the device.