Issue
Cause and Solution
The machine is not powered on.
- You cannot send faxes if the power is turned off. Press the ON/OFF button to turn the power on.
- After a power failure or disconnecting of the power cord, press the ON/OFF button to turn the power on.
The In Use/Memory lamp is flashing.
Another document is being sent from memory. Wait until the machine finishes sending it.
The telephone line is connected to the External Device Jack.
Reconnect to the Telephone Line Jack. Refer to your setup sheet.
If you still cannot send a fax, there is a problem with the telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter.
Preparing the Machine for Fax
Typical examples of connecting the machine are described below. The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.
The telephone line type is not set correctly.
If the telephone line type is not set correctly, you will not be able to receive faxes. In this case, check the telephone line type setting and change it as necessary. See "
An Error Message Is Displayed on the LCD ".
Dial tone detect is set to ON.
Resend the fax after a while. If you still cannot send the fax, set Dial tone detect to OFF
The fax number is not correctly registered in a speed dial.
There was an error during transmission.
Cannot hear the dial tone.
Check that the telephone line is connected correctly to the proper jack. If so, then there is a problem with your telephone line. Contact your telephone line provider.
The document is not loaded properly.
Remove the document then reload it on the Platen Glass or the ADF.
A fax destination is displayed on the LCD.
Another document is being sent from memory. Wait until the machine finishes sending it.
There was a printer error.
Resolve the printer error. If you are out of paper, set the paper.
If you are in a hurry, you can send the fax before resolving the printer error by pressing the Stop/Reset button. In this case, be sure to press the FAX button to print the faxes stored in memory once the transmission is complete.
