Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned

Ink tank is empty

Open the Top Cover of the printer to confirm how the ink lamps light or flash, and then take the appropriate action depending on the error condition. For details, see [Getting the Ink Status Information].

The protective film is remaining

Make sure all of the protective film is peeled off and the air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.

(A) Correct

L-shaped air hole is exposed.

(B) Incorrect

The tape is not peeled off.

Print Head nozzles are clogged

See [Printing the Nozzle Check Pattern] and perform any necessary maintenance operation.

Print Head Cleaning

Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.

See[Print Head Cleaning]

Print Head Deep Cleaning

If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary.

See[Print Head Deep Cleaning]

The media is loaded with the wrong side facing upwards

Many types of paper are made to be printed on only a particular side of the paper.

Printing on the wrong side may cause unclear prints or prints with reduced quality.

Refer to the instruction manual supplied with the paper for detailed information on the printable side.

Print Head is misaligned

See [Aligning the Print Head] and perform Print Head Alignment.