Printing Does Not Start

    14-Mar-2008
    8200140000

    Issue


    Cause and Solution

    The printer is not powered on. / The power cord is no connected
    Make sure that the power cord is securely plugged into the Power Cord Connection of the printer. Plug the power cord all the way in, since it may be difficult to plug.

    Ink tank is empty
    Open the Top Cover of the printer to confirm how the ink lamps light or flash, and then take the appropriate action depending on the error condition. For details, see [Getting the Ink Status Information].

    Ink tank not installed in proper position
    Open the Top Cover and check the ink lamps.
    If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be installed in a wrong position.
    Confirm that the ink tanks are installed in the appropriate positions. See [Replacing Ink Tanks].

    Ink tank is not installed securely
    Open the Top Cover and check the ink lamps.
    If the ink lamp is not lit, press the mark on the ink tank until it clicks into place. The ink lamp lights up red when the ink tank is fully inserted.

    Unnecessary print jobs are left in queue / Computer problems
    Restarting your computer may solve the problem.
    If there are any unnecessary print jobs, follow the procedure below to delete them.
    (Windows)
    (1) Open the printer properties dialog box.
    (2) Click the Maintenance tab and then View Printer Status.
    The printer status monitor is displayed.
    (3) Click Display Print Queue.
    (4) Select Cancel All Documents on the Printer menu.
    You may not be able to select this depending on the privileges of the account.
    (5) When the confirmation message is displayed, click Yes.
    The print jobs are deleted.
    (Macintosh)
    (1) Click the printer icon in the Dock to display the list of print jobs in progress.
    In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center and double-click the name of your printer in the Printer List.
    (2) Select the print job to delete and click .
    The print jobs are deleted.

    The printer is not ready
    Check if the Power lamp is lit green.
    If the Power lamp is off, turn the printer on.
    While the Power lamp is flashing green, the printer is initializing. Wait until the Power lamp stops flashing and remains lit green.
    REFERENCE
    When printing large data such as a photo or graphics, it may take longer to start printing. While the Power lamp is flashing green, the computer is processing data and sending them to the printer. Wait until printing starts.

    The printer is not connected properly
    Make sure that the USB cable is securely plugged in to the printer and the computer.
    • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device.Consult the reseller of the relay device for details.
    • There could also be a problem with the USB cable. Replace the USB cable and try printing again.

    Inner Cover was open when you started printing
    Close the Inner Cover and press the RESUME/CANCEL button on the printer.
    The printer resumes printing.

    Your printer is not selected in the printer driver
    The printer will not print properly if you are using a driver for a different printer.
    In Windows, make sure that your printer's name is selected in the Print dialog box.
    On a Macintosh, make sure that your printer's name is selected in Printer in the Print dialog box.
    REFERENCE
    To make your printer the one selected by default, select Set as Default Printer (Windows) or Make Default (Macintosh).

    The printer port is not configured appropriately (Windows)
    Set "USBnnn" (where "n" is a number) as the printer port.
    * In the following instruction, "XXX" signifies your printer's name.
    (1) Log on as a user account with administrator privilege.
    (2) Click Control Panel, then Printer under Hardware and Sound.
    In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
    In Windows 2000, click Control Panel then Printers.
    (3) Right-click the Canon XXX icon, then select Properties.
    (4) Click the Ports tab to confirm the port settings. Modify them if necessary.