Solution
After replacing the fixing unit, reset the counter using the following procedure in order to clear the message <E5 PREP.FIX.UNIT> displayed in the control panel.
IMPORTANT
Perform this operation only after replacing the fixing unit. If you reset the counter without replacing the fixing unit, the counter does not operate properly, resulting in damage to the printer.
1. Move to the printer, then press [Online] on the control panel.
The Online indicator goes off, allowing you to specify the settings on the control panel.
3. Select USER MAIN. using [
] and [
], then press [OK].
The options for USER MAIN. are displayed.
4. Select INIT.COUNTER using [
] and [
], then press [OK].
The settings for initializing the counter are displayed.
A confirmation message is displayed.
6. Press [OK].
The printer does not initialize the counter if you press [Online] without pressing [OK].
7. Press [Online].
The Online indicator comes on, and the message <E5 PREP.FIX.UNIT> displayed in the display disappears.