Canceling a Job
15-Feb-2008
8200036900
Solution
When a part of print data has already been sent to the printer, the print job may not be finished even if you cancel the job from the computer. In this case, you can output the data to finish the printing process of the printer or cancel the job being processed in the printer or all the jobs.
When a job is canceled from the computer or the data is less than one page, the data may remain in the printer memory, and the job may not be completed properly. As long as the printer remains in this state, you cannot print the next job because the printer cannot receive the next data. In this case, force the printer to output the print data using the following procedure.
IMPORTANT
- Data from PCL/PS/UFR II Printer Driver cannot be output.
- If you have output data, the data being printed is deleted. Print the data from the computer again as needed.
- You cannot output data while the Message indicator is on. If you want to delete the received data, perform a soft reset.
- When you are using an optional hard disk, set MODE TIMEOUT in the SETUP menu to a setting other than OFF. It is recommended that you should specify the default setting, 15 seconds, if possible.
NOTE
- The Job indicator is on when any print data remains in the printer memory or when no print data remains in the printer but a job has not yet been completed.
- If MODE TIMEOUT for a job is specified, data less than one page is also output automatically when the specified time has elapsed (Data from PCL/PS/UFR II Printer Driver is not output.). MODE TIMEOUT for a job is set to 15 seconds in the default settings.
- If the Job indicator does not go off even after outputting the data, perform a soft reset.
1. Move to the printer, then press [Reset] on the control panel.
The RESET menu is displayed.
2. Select FORM FEED using [ 
] and [ 
], then press [OK].
] and [ ], then press [OK].
The data remaining in the memory is printed.
If you want to cancel the job currently being printed, perform [Cancel Job] using the following procedure. A job cancel allows you to cancel the job currently being received or processed. This option does not affect the next print data or the jobs that have not been processed yet.
IMPORTANT
- Cancel the job while the printer is processing the data (While the Job indicator is on or blinking). No job is canceled by pressing [Cancel Job] when the Job indicator is off.
- The data that has already been processed and is being printed (started to be fed) cannot be canceled. In this case, the next print data may be canceled.
- When there is any print data sent from a printer driver other than that for this printer, multiple data may be canceled.
NOTE
When canceling a job, you may not be able to cancel the job even if <03 CANCELING JOB> is displayed. The secure print job before entering the password and the job to be stored in the box cannot be canceled. Delete the secure print job before entering the password and the job to be stored in the box with Remote UI. (See Remote UI Guide in the CD-ROM supplied with the printer.)
Cancel a job using the following procedure. When canceling a job, be sure that the Job indicator is on or blinking (the job that you want to cancel is being received or being processed).
1. Move to the printer, then press [Cancel Job] on the control panel.
2. When canceling the job, press [OK].
<03 CANCELING JOB> appears, and the print data being processed is canceled. The job is canceled when <00 READY> appears.
IMPORTANT
You cannot operate the printer while <03 CANCELING JOB> is displayed.
If you want to cancel the process currently being performed, perform [Soft Reset] using the following procedure. A soft reset deletes the print data received by all the interfaces, the job being processed, and the print data in the printer memory.
IMPORTANT
- Be sure to operate the printer from the computer to cancel printing before canceling the job from the printer (Soft Reset).
- When a soft reset is performed, the data being printed and the data being received by all the interfaces is deleted. Therefore, perform printing from the computer again as needed.
- The data that has been already sent to the memory are all deleted even if it is the data of other interface. If you are using the printer on a network, be careful so that this operation does not affect the data from other computers when performing this procedure.
NOTE
Hard resets delete all the registered files such as the form data saved in the RAM of the printer, but soft resets do not delete them.
1. Move to the printer, then press [Reset] on the control panel.
The RESET menu is displayed.
2. Select SOFT RESET using [ ] and [ ], then press [OK].
] and [ ], then press [OK].Holding down the [OK] key 3 seconds or more is the operation for HARD RESET.
When <03 SOFT RESET> disappears, the soft reset is completed.
When you want to delete all the jobs and data sent to memory for some reason, perform [Hard Reset] using the following procedure. A hard reset deletes the print data received by all the interfaces, the job being processed, and the print data in the printer memory.
IMPORTANT
- If the printer is reset while it is receiving data, the data that has not yet been sent to the memory will be sent after the reset. However, the data may not be printed properly.
- The data that has been already sent to the memory are all deleted even if it is the data of other interface. If you are using the printer on a network, be careful so that this operation does not affect the data from other computers when performing this procedure.
1. Move to the printer, then press [Reset] on the control panel.
The RESET menu is displayed.
2. Select SOFT RESET using [ ] and [ ].
] and [ ].
3. Hold down [OK] until HARD RESET is displayed, then release the button.
Hold down the button (approximately 3 seconds) until HARD RESET is displayed. Holding down the button less than 3 seconds is the operation for SOFT RESET.
When <03 HARD RESET> disappears, the hard reset is completed.