Cannot receive fax - Unable to get documents from information services.

Issue

Cannot get documents from information services.
Cannot get documents from information services.

Cause and Solution

Is your machine set to the tone dialing?
Press [Tone] to set the tone dialing.
Select the Receive Mode that Suits Your Needs
Follow this procedure to set the machine for receiving faxes.
The default setting is <FaxOnly>.

Do you receive messages from the information services such as "Press [Start] after the beep to receive" ?
When you hear the beep sound, press [Start].