Cannot receive fax - Unable to get documents from information services.

    20-Oct-2011
    8100117300

    Issue

    Cannot get documents from information services.
    Cannot get documents from information services.

    Cause and Solution

    Is your machine set to the tone dialing?
    Press [Tone] to set the tone dialing.
    Select the Receive Mode that Suits Your Needs
    Follow this procedure to set the machine for receiving faxes.
    The default setting is <FaxOnly>.

    Do you receive messages from the information services such as "Press [Start] after the beep to receive" ?
    When you hear the beep sound, press [Start].