Streaks appear on the scanned image.
Issue
Scan quality is poor (Image displayed on the monitor).
Cause and Solution
External light causes partial overexposure, streak or colored pattern on the image.
If the document cover does not close properly due to the document larger than the document glass, cover the document with a thick dark cloth to shut out any external light.
Notes for placing items to be scanned
Make sure that dust or dirt does not stick to the document glass.
* Remove any dust from the document glass.
Use a soft dry cloth or a blower brush to remove dust.
Calibrate your scanner.
Executing Calibration
1. Start ScanGear.
Disconnect and reconnect the scanner.
* If the scanner is connected via USB hub, connect the scanner to the computer directly without hub.
* If your computer has multiple USB ports, connect the scanner to another port.
Connecting the scanner to your computer
Make sure that the lock switch is released.
Uninstall and reinstall the driver and then reconnect the scanner.
Connecting the scanner to your computer
Make sure that the lock switch is released.
Reinstalling the scanner driver from the CD-ROM (Windows)
Reinstalling the scanner driver from the CD-ROM (Macintosh)