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    The Print Server Has a Problem

    31-Oct-2011
    8100075800

    Issue

    The print server has a problem.
    The print server has a problem.

    Cause and Solution

    The print server is not turned on.
    Turn on the print server.

    The print server is not connected to the network properly.
    <Remedy 1>
    Make sure that the print server and network are connected by a LAN cable properly.
    <Remedy 2>
    Make sure that the network settings for the print server are appropriate.

    The print server runs on 64-bit Windows Vista, and the additional driver (alternate driver) is not updated properly.
    If you want to update the additional driver (alternate driver), perform the following procedure.
    1. Uninstall the printer driver used in the print server. [Uninstalling the Printer Driver]
    2. Install the new printer driver on the print server. [Installing the Printer Driver]
    3. See [Configuring the Print Server] and install the additional driver again.
    NOTE
    If you are not sure whether you are using 64-bit Windows Vista, see [Checking the Processor Version of Windows Vista].

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