Canon MP287 Printer - Terms and Conditions - Canon India

Standard Warranty Terms & Conditions for Canon MP287 Printer

Definitions:
Unless the context otherwise requires, the following terms would have the prescribed meanings:
CIPL: Canon India Private Limited, a company duly registered under the Companies Act having its Registered Office at D-179, Okhla Industrial Area, Phase-I, New Delhi-110020.
Product: shall mean Canon PIXMA MP287 printer imported marketed and sold by CIPL, either directly or through its Authorized Dealers / Authorized Resellers.
Customer: An end-user (a person, firm, company or the legal entity) which purchases the Product(s) from CIPL or its Authorized Dealers / Authorized Resellers.
CIPL Authorised Service Centres (ASC) - CIPL Authorised Service Centres which are authorised to repair the products.
Canon Care Centres (CCC) - Canon exclusive service centres which are authorised to provide repair, maintenance and warranty services for the products.
CIPL's Warranty for the Product(s) is only against any defects in the manufacturer's material or workmanship, which provide for the repair of the defective Products(s).

CIPL's warranty does not cover against any accidental damage, loss, acts of god, or misuse /abuse of the Product(s) or any other event not attributable to the manufacturer's material or workmanship or manufacture of the product.
Warranty Period:
Product is covered under six months onsite warranty from the date of purchase of the Product by the customer. Warranty period confirmation would be done through either Online Warranty Serial No. Tracking system (WMS) and/or Customer Invoice date or Product installation date, whichever is earlier, but subject to the satisfaction of CIPL authorised CCC/ ASC. The above warranty shall be applicable only for products which are installed by CCC/ASC for all purchases by customer effective 1st May, 2014. Installation of the product will be done at no additional cost.

If a Customer transfers the ownership of product(s) to another end user, the remainder of the warranty period may also transfer to the new owner.

Customer shall be required to provide proof of purchase as a pre-condition for availing the warranty of the Product(s).
Warranty Type:
Onsite Warranty: Onsite Warranty service will be provided at the Customer's location. Onsite warranty is limited to the location(s) which is within the municipal limit of the nearest CCC/ ASC. The Customer location beyond municipal limit of the nearest CCC/ ASC, will automatically be governed by Carry in warranty.

Carry-in Warranty: Carry-in Warranty service requires that the product(s) be brought to the CCC/ ASC for diagnosis and repair. The Customer needs to carry the product(s) to the nearest CCC / ASC at their own cost.

For further details contact CIPL Call Centre at 1800 180 3366/ 1800 208 3366.
Warranty Terms:
1. Warranty is provided only on product(s) which are purchased from CIPL Authorized Dealer / Reseller.
2. The warranty is limited only to the manufacturing /workmanship defects in the Product(s).
3. The warranty does not cover accessories and consumables, like ink tanks, ink cartridges, and Plastic/ Aesthetic parts.
4. The warranty does not cover the replacement of the product(s).
5. Warranty does not cover warranty of functionality of the Product(s).
6. Warranty does not cover damage caused due to act of God & force majeure events including but not limited to fire or water damage, electrical disturbances etc.
7. Within warranty period, CIPL's CCC/ ASC will repair or replace any defective part(s) of the Product(s), if required, to rectify the problem in the Product(s). CIPL reserves the right to use re-engineered part(s) with performance parameter equivalent to the similar new part(s), for performing the warranty services.
8. The replaced part(s) shall become the property of CIPL.
  In the event of repairs or replacement of any part(s), during the warranty period, the warranty shall thereafter continue only for the unexpired period of original warranty.
The Warranty of the product(s) shall be rendered null and void if:
1. The Product is physically damaged.
2. The Product is modified, repaired, maintained and /or disassembled by a party not authorized by CIPL i.e damage arising out of unauthorized modification, repair, and alteration.
3. The Product is installed, operated and/or maintained in ways other than recommended by CIPL in the user manual. Product operation outside the usage parameters stated in the user manual provided with the product;
4. Improper site preparation or maintenance;
5. The model No. or serial no. sticker of product is removed, mutilated or tampered with.
6. Use of Counterfeit / Duplicate Consumable(s) along with the Product(s).
7. Defect is the result of physical breakage, electric connection or electrical faults external to the product(s).
Limitation Of Liability
CCIPL makes no other express warranty either in writing or otherwise and expressly disclaims all warranties and conditions not stated in this limited warranty. CIPL does not warrant that the operation of the product(s) will be uninterrupted or error-free. To the extent allowed by the Indian laws, CIPL disclaims all implied warranties or conditions, including any implied warranties or conditions of merchantability, merchantable quality, and fitness for a particular purpose.

CIPL's maximum liability under this limited warranty is limited to the price of the product(s) or the cost of repair or replacement charges, whichever is lower.
Except as indicated above, in no event will CIPL be liable for.
Indirect damage caused due to improper functioning of the product, including but not limited to lost profits or savings, business interruption, loss of data, lost revenue, loss of use, or any other commercial or economic loss of any kind, or special, incidental, or consequential damages.
Any claim made by a third party or made by customer on behalf of a third party.
Any damage that occurs as a result of customer's failure to follow the directions in the User manual.
Product is covered under six months onsite warranty. This limitation of liability applies in all circumstances i.e. when damages are sought, a claim made under this limited warranty or as a tort claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation of liability cannot be waived or modified by any person. This limitation of liability will be effective even if Customer has advised CIPL /its representative of the possibility of any such damages or even if suchpossibility were reasonably foreseeable.
Governing Laws:
Any disputes arising in connection with this Limited Warranty shall be governed by the laws of India. The courts of Delhi shall have the exclusive jurisdiction over disputes arising hereunder.