How to install the CAPT software on a computer directly connected to the printer with a USB cable
01-Jun-2012
8201565400
Solution
IMPORTANT
a. Do not connect or disconnect the USB cable under the following circumstances, as this may result in a computer or printer error:
- While the computer operating system is starting up immediately after the computer is turned on
- While the printer is in the middle of printing
b. If you connect or disconnect the USB cable while the power of the computer and printer are turned ON, after disconnecting the USB cable, wait for 5 seconds or longer before connecting it again. If you connect the USB cable immediately after disconnecting it, this may result in a computer or printer error.
c. This printer performs bidirectional communication while printing. Connecting to print servers, USB hubs, and switching devices that require unidirectional communication may result in faulty operation.
d. Do not connect the USB cable before installing the CAPT software. If you do, you will not be able to install the software properly. Connect the printer to the computer using the USB cable at the appropriate point during the installation (Step 10).
e. If you are using Windows 2000/XP/Server 2003, be sure to log on as a member of Administrators when starting up.
NOTE
a. A USB cable is not supplied with the printer. Obtain a USB cable that matches the computer you are using.
b. The screen shots used in this section are from Windows XP Professional.
1. Make sure that the printer is turned OFF and the computer and printer are not connected by a USB cable.
IMPORTANT
a. Connect the USB cable at the appropriate point (Step 10) during the installation, and then turn the power ON.
b. If a Wizard appears by the Plug and Play automatic setup, click [Cancel], and then install the CAPT software using this procedure.
2. Turn the computer on and start up Windows.
3. Insert the "LBP5200 User Software" CD-ROM supplied with the printer into the CD-ROM drive.
NOTE
If CD-ROM Setup does not appear automatically, select [Run] from the [Start] menu, enter "D:\English\CNAC3MNU.exe", and then click [OK]. (The CD-ROM drive name is indicated as "D:" in this troubleshooting. The CD-ROM drive name may differ depending on the computer you are using.)
4. Click [Install].
5. Confirm the language and click [Yes].
After the preparation for installation is completed, the CAPT (Canon Advanced Printing Technology) software installer starts up, and the [Setup Wizard] dialog box appears.
6. Click [Next].
7. Confirm the contents, select [I accept the terms in the license agreement], and then click [Next].
8. Select the [Install Printer Driver through a USB Connection] check box, then click [Next].
Depending on the environment, a message that prompts you to restart the computer may appear. In this case, restart the computer and continue the installation.
If you are using an operating system Windows XP Service Pack 2 or another operating system equipped with Windows Firewall, the following window is displayed. Click [Yes] or [No].
Click [Yes] to configure Windows Firewall to unblock communication with the client computers. Select this option if the computer you are currently installing is to be used as the print server.
Click [No] to configure Windows Firewall to block communication with the client computers.
9. The message <Unable to cancel setup after setup is started. Are you sure you want to start setup now?> is displayed. Click [Yes].
10. After the following window is displayed, connect the printer to the computer with the USB cable, and then turn the printer ON.
Connect the printer to the computer with the USB cable.
Press the power switch to turn the printer ON.
Installation of the USB printer driver and the class driver starts automatically.
NOTE
a. A USB cable is not supplied with the printer. Obtain a USB cable that matches the computer you are using.
b. If the printer is not recognized even after you connect the USB cable, see "When the printer is not recognized even after connecting the USB cable" at the end of this page.
11. The window that informs you the completion of the installation is displayed. Select [Yes, I want to restart my computer now.], then click [Exit].
Windows restarts.
When the printer is not recognized even after connecting the USB cable:
The following are probable causes when the printer is not recognized automatically even after you connect the USB cable. Follow the described instructions.
Cause 1:
There is a possibility that the USB cable has already been connected and the printer is turned ON before installing the printer driver.
Remedy:
Turn the printer OFF and disconnect the USB cable. Then, connect the USB cable again and turn the printer ON.
Cause 2:
There is a possibility that the printer is turned OFF.
Remedy:
Make sure that the printer is turned ON.
Cause 3:
There is a possibility that the USB cable is not connected properly.
Remedy:
Make sure that the printer and computer are connected with the USB cable properly.
Cause 4:
There is a possibility that an inappropriate USB cable is being used.
Remedy:
Make sure that a USB cable appropriate for this printer is being used. The USB interface on this printer is USB 2.0 Hi-Speed (Windows 2000/XP/Server 2003 only) or USB Full-Speed (USB 1.1 equivalent).