Solution
For high-quality printouts, we recommend using paper and transparencies for monochrome printing recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, please contact Canon Authorized Service Facilities or the Canon Customer Care Center.
Acceptable Paper
Paper Size:
A4, B5, A5, Executive, Letter, Legal, Envelope*: COM10, Monarch, DL, ISO-C5
Paper Weight:
60 g/m2 to 105 g/m2, 60 g/m2 to 163 g/m2*
Paper Type:
Plain paper, Heavy paper*, Transparency*, Envelope*
NOTE
a. The cassette can hold up to approximately 250 sheets of 60 g/m2 paper.
b. You can load the types of paper indicated with an asterisk (*) only in the multi-purpose tray.
c. The printing speed may become slower than usual depending on the paper size, the paper type, and the number of sheets you specify. This is because the machine's safety function works to prevent failure due to heat.
d. Some types of paper may not feed properly from the cassette or the multi-purpose tray.
Unacceptable Paper
Do not print on the following types of paper stock. Doing so may result in paper jams.
- Severely curled or wrinkled paper
- Transparencies designed for full-color copiers or printers
- Paper which has already been copied using a digital full-color copier (Do not copy on the reverse side.)
- Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side.)
- Moist or humid paper.
IMPORTANT
Never attempt to print on full-color transparencies. Doing so may result in product malfunction.