Solution
For high-quality printing, we recommend using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for the machine. If you have any questions about paper and transparencies, contact your local authorized Canon dealer or the Canon help line.
In order to prevent paper jams, do the following:
- To prevent moisture buildup, store remaining paper wrapped tightly in its original package. Store paper in a dry location, out of direct sunlight.
- To prevent curling, store paper flat, not upright.
- If the paper is curled, uncurl it before loading it in the cassette or multi-purpose feeder. Failure to do so will cause paper creases and a paper jam.
Do not print on the following types of paper stock. Doing so may result in paper jams.
- Severely curled or wrinkled paper
- Transparencies designed for full-color copiers or printers
- Paper which has already been copied using a digital full-color copier (Do not print on the reverse side.)
- Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side.)
IMPORTANT
Never attempt to print on full-color transparencies. Doing so may result in product malfunction.
| Cassette | Multi-Purpose Feeder |
| Paper Size | FAX-L380S: A4, B5, A5, LTR, EXECUTIVE
Envelope (COM10, MONARCH, DL, ISO-C5)
Free Size: 216 mm x 356 mm [Max.]/76 mm x 127 mm [Min.]
FAX-L390: A4, LTR | A4, B5, A5, LTR, LGL, EXECUTIVE
Envelope(COM10, MONARCH, DL, ISO-C5)
Free Size: 216 mm x 356 mm [Max.]/
76 mm x 127 mm [Min.] |
| Paper Weight | 64 g/m2 to 128 g/m2 |
|
| Paper Type | FAX-L380S: Plain paper, Plain paper L, Heavy paper,
Heavy paper H, Transparency
FAX-L390: Plain paper, Plain paper L | Plain paper, Plain paper L, Heavy paper,
Heavy paper H, Transparency
|
IMPORTANT
You cannnot use multi-purpose feeder for FAX.
NOTE
a. The printing speed may become slower than usual depending on the paper size, the paper type, and the number of sheets you specify. This is because the machine's safety function works to prevent the failure due to heat.
b. Some types of paper may not feed properly into the cassette or the multi-purpose feeder.