Cannot Install the Printer Driver
13-Mar-2008
8200130800
Issue
Cause and Solution
If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver.
(1) Click Cancel on the Printer Connection screen.
(2) Click Start Over on the Installation Failure screen.
(3) Click Back on the screen that appears next.
(4) Click Exit on the PIXMA XXX screen (where "XXX" is your printer's name), then remove the CD-ROM.
(5) Turn the printer off.
(6) Restart the computer.
(7) Make sure you have no application software running, including anti-virus software.
(8) Follow the procedure described in [ Procedures for printer driver installation ] to reinstall the printer driver.
Installation does not start automatically when the Setup CD-ROM is inserted into your computer's disc drive
(Windows)
1. Click Start then Computer.
In Windows XP, Click Start then My Computer.
In Windows 2000, double-click the My Computer icon on the desktop.
2. Double-click the CD-ROM icon 
on the displayed window.
on the displayed window. (Macintosh)
Double-click the CD-ROM icon on your desktop to start installation.
REFERENCE
To use the Run command to start the setup program, specify your disc drive and then the name of the setup program, MSETUP4.EXE. The drive letter of the disc drive depends on your computer.
REFERENCE
If the CD-ROM icon is not displayed, restart your computer. If the icon is still not displayed, try different disks and see if they are displayed. If other disks are displayed, there is a problem with the Setup CD-ROM. Contact a Canon Service representative.
Follow the procedure described in [ Procedures for printer driver installation ] for proper installation.
If the drivers were not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the drivers. Refer to the PC Printing Guide on-screen manual.
REFERENCE
If the installer was forced to be terminated due to an Windows error, the system may be in an unstable condition and you may not be able to install the drivers. Restart your computer before reinstalling.