09 Apr 2013

    To Users of the Canon EOS 6D Digital SLR Camera

    Thank you for using Canon products. 

    The phenomenon described below has been confirmed in Canon EOS 6D Digital SLR Cameras. Canon takes pride in the quality and performance of its products, and we offer our most sincere apologies to customers using this product who have been inconvenienced by this issue. We hope our efforts will earn your understanding.

    Affected Products
    Canon EOS 6D Digital SLR Cameras with Firmware Version 1.1.2 or earlier.

    Firmware Version 1.1.3 incorporates the following fix: 

    1. Fixes a phenomenon in which the Date / Time / Zone settings screen appears on the LCD display, after the user has already configured these settings. The values for the Date / Time settings may reset if the backup functions which retain those values do not perform properly.

    Even if the camera does not exhibit this phenomenon currently, it may occur in the future. We recommend that you update the Firmware in the camera to version 1.1.3 as soon as possible.

    Firmware Version 1.1.3 is for cameras with firmware up to version 1.1.2. If the camera's firmware is already Version 1.1.3, it is not necessary to update the firmware.

    Before downloading the firmware update for your camera, please review the instructions thoroughly.

    User Support
    We have released the new firmware Version 1.1.3 that incorporates countermeasures for this issue. Please update the firmware of your camera.

    Contact Information for Inquiries
    Please feel free to contact your nearest service centre if you have any queries.

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