10 Jun 2014

    EOS-1D C Cinema EOS Camera, Firmware Version 1.3.5 (Correction of the line-level audio input malfunction)

    Thank you for using Canon products.

    Firmware Version 1.3.5 incorporates the following fix:

    1. Fixes a phenomenon in which the line-level audio input function of some EOS-1D C cameras does not operate as expected with Firmware Version 1.3.4.

    Firmware Version 1.3.4 incorporates the following improvements:

    1. Peripheral Illumination and Lens Aberration Correction data has been added for Canon EF-mount Cinema lenses. *1) *2)

      *1) EOS Utility Version 2.13.25 (or later) is required to upload the correction data to the camera. The latest update for this software can be downloaded from our web site.

      *2) Does not apply to Canon EF Cinema zoom lenses CN-E 14.5-60mm T2.6 L S and CN-E 30-300mm T2.95-3.7 L S. 2.

    2. Line-level audio input accepting a mini 3.5mm connector has been added.

    Firmware Version 1.3.5 includes all improvements and fixes provided in previous firmware versions.

    Affected Products
    The phenomena described above will occur in cameras running Firmware Version 1.3.4 whose sixth digit from the left of the serial number is "1", "2", "3". Examples of affected serial numbers are: "xxxxx1xxxxxx", "xxxxx2xxxxxx", "xxxxx3xxxxxx".

    Market Support
    Customers who own an affected unit and wish to have it updated to Firmware Version 1.3.5 are asked to bring their cameras to their nearest service or repair centers.

    Customers who have had their units updated to version 1.3.4 at a service or repair center are kindly asked to bring in their cameras again for a free update service to Firmware Version 1.3.5, which has been incorporated with countermeasures for the line-level audio input malfunction. We apologize for any inconveniences this may cause.

    Contact Information for Inquiries
    Customers who wish to have their camera updated to firmware version 1.3.4 are requested to bring their cameras to Canon service centres.

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