Documents are printed in monochrome (iPF9400) (iPF9400S)

    29-Nov-2012
    8201674100

    Solution

      CauseCorrective Action
      In the Advanced Settings of the printer driver, Monochrome or Monochrome (Photo), is specified in Color Mode. In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again.
      The Printhead nozzles are clogged.Print a test pattern to check the color ink nozzles and see if they are clogged.
      (See "Checking for Nozzle Clogging (iPF9400) (iPF9400S).")