Issue
Cause and Solution
The multi-purpose tray can be loaded with up to approximately 100 sheets of plain paper (64 g/m2) at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal, Letter, Executive, Index Card, 8K, 16K, and custom paper sizes.
Paper that cannot be loaded in a paper cassette such as heavy paper, transparencies, and envelopes can be loaded in the multi-purpose tray.
The paper loading procedure varies depending on the paper type. Refer to the respective procedures for each paper type.
See Related Information about the following title(s) at the end of this page as needed.
IMPORTANT
You can load paper of the following custom paper sizes.
- When loading paper in portrait orientation: Width 98.0 to 312.0 mm; Length 148.0 to 470.0 mm
- When loading paper in landscape orientation: Width 148.0 to 312.0 mm; Length 148.0 to 312.0 mm