White streaks appear on the printout results.

    08-Mar-2012
    8201485600

    Issue

    The following are probable causes when white streaks appear on the printouts. Follow the described instructions.

    Cause and Solution

    Cause 1:
    There is a possibility that the toner cartridge is almost out of toner.
    Remedy:
    Take the toner cartridge out of the printer, shake it gently 5 or 6 times to evenly distribute the toner, and then reinstall the toner cartridge. If this does not solve the problem, replace the toner cartridge with a new one.
    See Related Information about the following title(s) at the end of this page as needed.
    Cause 2:
    There is a possibility that the drum in the toner cartridge has deteriorated.
    Remedy:
    Replace the toner cartridge with a new one.
    See Related Information about the following title(s) at the end of this page as needed.