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    Documents are printed in monochrome (iPF6300S)

    16-Mar-2011
    8201110900

    Issue

    Documents are printed in monochrome

    Cause and Solution

    <Cause1> In the [Advanced Settings] of the printer driver, [Monochrome] or [Monochrome (Photo)], is specified in [Color Mode].
    <Corrective Action>
    In the [Advanced Settings] of the printer driver, specify [Color] in [Color Mode] and try printing again.

    <Cause2> The Printhead nozzles are clogged.
    <Corrective Action>
    Print a test pattern to check the color ink nozzles and see if they are clogged.

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