After you upgrade the OS to Mac OS v10.6, scanning cannot be performed (Mac OS X v10.6 / Snow Leopard)

    15-Jan-2010
    8200636200

    Solution

      Applicable models:
      MP240 series, MP260 series, MP480 series, MP540 series, MP630 series, MP620 series, MP980 series, MX320 series, MX330 series, MX860 series, MP250 series, MP270 series, MP490 series, MP550 series, MP560 series, MP640 series, MP990 series

      When upgrading the OS from Mac OS X v10.5.x to Mac OS X v10.6 (Snow Leopard), due to the OS specifications, the scanner driver is deleted.

      Download the scanner driver supporting Mac OS X v10.6 and install it.