Printing Does Not Start
07-Jul-2008
8200146800
Issue
Cause and Solution
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete them.
(1) Open the printer properties dialog box.
(2) Click the Maintenance tab and then View Printer Status.
The printer status monitor is displayed.
(3) Click Display Print Queue.
(4) Select Cancel All Documents on the Printer menu.
You may not be able to select this depending on the privileges of the account.
(5) When the confirmation message is displayed, click Yes.
The print jobs are deleted.
(1) Click the printer icon in the Dock to display the list of print jobs in progress.
(2) Select the print job to delete and click 
.
.The print jobs are deleted.
Check if the Power lamp is lit green.
If the Power lamp is off, turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green.
NOTE
When printing large data such as a photo or graphics, it may take longer to start printing.
Make sure that the USB cable is securely plugged into the machine and the computer.
- If you are using a relay device such as a USB hub, disconnect it, connect the machine directl to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
The machine will not print properly if you are using a driver for a different printer.
In Windows, make sure that your machine’s name is selected in the Print dialog box.
In Macintosh, make sure that your machine’s name is selected in Printer in the Print dialog box.
NOTE
To make your machine the one selected by default, select Set as Default Printer (Windows) or Make Default (Macintosh).
Check the printer port settings.
* In the following instruction, "XXX" signifies your machine's name.
(1) Log into a user account with the administrator privilege.
(2) Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
(3) Right-click the Canon XXX icon, then select Properties.
(4) Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer appearing in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the MP Drivers or change the port setting according to the interface you are using.