Issue
REFERENCE
Opening the Top Cover while printing moves the Print Head Holder to the right. Close the Top Cover, and reopen it after printing finishes.
Cause and Solution
Check if the POWER lamp is lit green.
The Print Head Holder will not move unless the power is on. If the POWER lamp is off, close the Top Cover and turn the printer on.
While the POWER lamp is flashing green, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit green, and then open the Top Cover again.
An error has occurred on the printer
Close the Top Cover, confirm the number of times the ALARM lamp is flashing, take the appropriate action to resolve the error, and then reopen it. For details on how to resolve the error, see[
ALARM Lamp Flashes Orange ].
The Top Cover has been left open for 10 minutes or longer
If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right to prevent the Print Head from drying out. Close and reopen the Top Cover to return the Print Head Holder to the center.
The printer has been printing continuously over a long period
If the printer has been printing continuously for a long time, close the Top Cover, wait a while, then reopen it.
If the printer has been printing continuously for a long time, the Print Head may overheat, preventing it from moving to the center position. In this case, close the Top Cover for a while, then reopen it to move the Print Head Holder to the center.