Issue
Part of the document you receive is cut off.
Part of the document you receive is cut off.
Cause and Solution
Are the slide guides of the paper cassette set to the size of the paper?
Adjust the guides of the paper cassette to the size of the paper.
Set Paper Size and Type
The default setting is <A4> and <PLAIN PAPER>. When you place other sizes and/or types of paper, follow this procedure to change the settings. The procedure is same for the paper cassette and multi-purpose tray except for selecting the paper cassette or multi-purpose tray in step 3 and 6.
Is the toner low or unevenly distributed?
Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge.
Replacing the Toner Cartridge
When the toner is running low, the message <TONER LOW/PREPARE NEW TONER> appears on the LCD. We recommend that you prepare a new toner cartridge for future replacement with ease.
When the message <OUT OF TONER/CHANGE TONER> appears, redistribute toner in the toner cartridge. If the message persists, replace the toner cartridge with a new one. When toner empty error occurs while receiving fax, printing fax is interrupted and the received data will be stored in the memory.
Is the printing method for received documents set to <CUT>?
If you want to print a received document without cutting off the end, set the printing method to <ON> or <OFF>.
Received Image Reduction
You can print received documents in a reduced size. The default setting is [ON].