Issue
Faxes do not print.
Faxes do not print.
Cause and Solution
Have you removed the plastic seal from the toner cartridge?
Make sure you remove the seal from the cartridge.
Install Toner Cartridge
1. Remove the toner cartridge from the bag.
Is the toner cartridge installed properly?
Make sure the toner cartridge is installed properly.
Install Toner Cartridge
1. Remove the toner cartridge from the bag.
Is the cartridge out of toner?
Replace the toner cartridge.
Replacing the Toner Cartridge
When the toner is running low, the message <TONER LOW/PREPARE NEW TONER> appears on the LCD. We recommend that you prepare a new toner cartridge for future replacement with ease.
When the message <OUT OF TONER/CHANGE TONER> appears, redistribute toner in the toner cartridge. If the message persists, replace the toner cartridge with a new one. When toner empty error occurs while receiving fax, printing fax is interrupted and the received data will be stored in the memory.
Is the correct size of paper loaded in the machine?
Make sure you load paper that meets the requirements for use. For details, see
Paper Requirements.