Cannot scan film

    26-Dec-2007
    8100054300

    Issue

    You do not know how to set a film on the scanner.
    You do not know how to adjust the driver's settings when scanning film.
    Computer stops operating during scanning.

    Cause and Solution

    The protective sheet is not removed.
    Remove the protective sheet from the document cover.
    Setting Film
    1. Remove the protective sheet from the document cover.
    Press and hold the lever at the top of the protective sheet while you (1) pull the sheet outward and (2) detach it.

    The film guide is not in position.
    Place the film guide on the document glass correctly.
    Setting Film
    1. Remove the protective sheet from the document cover.
    Press and hold the lever at the top of the protective sheet while you (1) pull the sheet outward and (2) detach it.

    The calibration slot on the film guide is blocked.
    Do not block the calibration slot on the Film Guide with film or something.
    Do not block the calibration slot on the Film Guide with film or something.
    Do not block the calibration slot (1) on the film guide when scanning film.
    Colors will not be scanned correctly if the calibration slot is obstructed.

    The document cover is not closed.
    Close the document cover properly.

    ScanGear is not set for scanning film.
    Select the type of film in [Select Source] of ScanGear's Simple Mode or Advanced Mode.
    Scanning Film in ScanGear's Advanced Mode
    In Advanced Mode, you can specify the color mode, output resolution, image brightness, color tone, etc. when scanning.
    This section explains how to scan film.

    MP Navigator EX is not set for scanning film.
    Select [Film] or [Auto mode] in [Document Type] of MP Navigator EX.
    Scanning Film with MP Navigator EX
    1. Set the film on the scanner.
    (1) Remove the protective sheet from the document cover.
    (2) Place the film.
    (3) Close the document cover.

    Resolution setting is too high and scanning stops partway through.
    Adjust the resolution and scan again.
    Scanning may stop partway through if the resolution setting is too high.
    You can adjust the resolution by changing the setting of ScanGear or MP Navigator EX.
    Scanning Film in ScanGear's Advanced Mode
    In Advanced Mode, you can specify the color mode, output resolution, image brightness, color tone, etc. when scanning.
    This section explains how to scan film.

    Scanning Film with MP Navigator EX
    1. Set the film on the scanner.
    (1) Remove the protective sheet from the document cover.
    (2) Place the film.
    (3) Close the document cover.

    Checking resolution and data size
    You can check the file size of the image before scanning in ScanGear's [Advanced Mode].